RE650 stops working after a few hours and requires a reboot

dscharalampidis

a week ago - last edited Friday

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Registered: 2025-01-11

RE650 stops working after a few hours and requires a reboot

a week ago - last edited Friday

Model: RE650

Hardware Version: V2

Firmware Version: 1.0.5 Build 20211130 Rel. 77836

I just bought a RE650 to extend the range of my router. While it works as expected for about 12 hours or so, then all of sudden it stops. The wifi network remains detectable but you cannot connect to it. After disconnecting it from the plug and reconnecting it, it starts working again, but after another 10-12 hours the same thing happens.

I tried to reset the extender to factory settings and reconfiguring it, but again after a few hours the same thing happens. While it is working, there are no complaints. It delievers ~350Mbps from my 1Gbps router which seems fine.

I upgraded the firmware to the latest available, but that didn't help.

Is there anything I can do except from restarting the extender everyday?

1 Accepted Solution

Joseph-TP

Tuesday - last edited Friday

Posts: 1099

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Registered: 2024-06-22

Re:RE650 stops working after a few hours and requires a reboot-Solution

Tuesday - last edited Friday

Hi @dscharalampidis,

If you are experiencing intermittent wireless connection on the range extender, please refer to the following suggestions:
1. Confirm the extender is properly located based on https://www.tp-link.com/support/faq/3103/.
2. Make sure the firmware on the extender is up-to-date.
3. Enable “High Speed” mode if you have a dual-band extender.
4. Disable Parental Control or Access Control (Blacklist/ Whitelist) on the host router if they have been enabled for the extender.
5. Turn off Band Steering (also called "Smart Connect" or "Whole-Home Wi-Fi") and set up different Wireless names for the router's 2.4Ghz and 5Ghz Wi-Fi.
6. Fix the wireless channels on the host router, such as channel 11 for 2.4GHz and channel 48 for 5GHz.
For more details, please refer to https://community.tp-link.com/en/home/forum/topic/272398.

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RE650 stops working after a few hours and requires a reboot

RE650 stops working after a few hours and requires a reboot

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