Web Filter is not set
I really liked the new firmware version for my router, but now the parental control works a little weird, the request history takes longer to load and I can't set any web filter on it, I had always used the adult content filter but now it doesn't save every time I try, I already tried to reset the device to factory settings and it's still the same, maybe someone has solved it, I await your response.
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Hi @Niojar,
Can other settings on the Tether APP be saved normally? If yes, can you also use other collections to test whether it can support saving web filter settings? This step is to rule out the problem with the phone first.
In addition, please try to see if you can successfully modify the web filter settings on the web interface of the router?
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@Joseph-TP It seems there's a bug with the new router firmware version 1.3.1 and the Tether app. The app might not properly recognize the router with this version. Using the latest app version 4.8.27, I couldn’t set content filters, but I tried older versions and was able to set filters with version 4.8.9 and earlier versions like 4.6.14. The options for content filtering look different, but they work correctly.
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Hi @Niojar,
The tech team was made aware of your issue, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
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