New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!

New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!

New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
a week ago - last edited 23 minutes ago
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.1.1 Build 20241031 rel.70279(4555)

Today I updated my Archer AX73 V2 (EU) to the latest firmware 1.1.1 Build 20241031 rel.70279(4555) and I immediately noticed that there was a bug.

 

After updating to the latest version, the Access Control - Whitelist section no longer shows devices and gives the error Operation failed.

 

While I was on the previous firmware (1.1.0 Build 20240323), everything worked normally and devices were displayed and I had about 14 devices registered in the White list.

 

Also, now with the latest firmware, no device can be added or inserted into the White list, and as I said, it constantly throws the error Operation failed!

 

Have your engineers noticed this too, so please check it, attached is a picture...

 

 

TRUST NO ONE, THE TRUTH IS OUT THERE!
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#1
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1 Accepted Solution
Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!-Solution
Wednesday - last edited 23 minutes ago

@zexoni70 Thank you very much for confirming that the provided beta firmware resolves the issue.

 

Hello @brguru90  @marco_weiss  @edwinzulkarnen 

 

We've just provided the solution/beta firmware in the following thread, please install the beta firmware on your Archer AX73 V2 and confirm if the Access Control Whitelist will function properly:

Access Control Whitelist Doesn't Work After Updating Archer AX73 V2 Firmware to 1.1.1 Build 20241031

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#12
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13 Reply
Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
a week ago

Hi  @zexoni70,

 

Thank you for your feedback.

May I know, did you try to reboot the router? Please also try to clear Browser Cache, or log in to the router via different browser.

Also, you can try to factory reset the router. If the issue persists, please collect the system log and send it to email support.forum@tp-link.com, attaching Forum ID 734364 and details, and we will have a dedicated person to assist in analysis and follow-up.

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#2
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
a week ago - last edited a week ago

Dear @Joseph-TP

 

Yes, I've already reboot the router a few times and the same thing happens.

 

Unfortunately, I'm not able to do a factory default on the device because I have three other Archer C80s connected to it in an EasyMesh network with a lot of clients, so it would be inconvenient to leave all the clients without internet...

 

Wouldn't it be more logical for your engineers to try the same thing and make sure of what I'm saying, because before the update to the latest firmware everything worked perfectly and all clients in the White list were visible.

 

Because immediately after updating to the new firmware, the problem with the White list appeared and as I said, it still exists after several restarts of the AX73 device.

 

Best regards!

 
 
TRUST NO ONE, THE TRUTH IS OUT THERE!
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#3
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
a week ago

  @Joseph-TP 

 

I tried with another browser and clear Browser Cache, but the problem with Operation failed still happens even when Access Control is disabled.

 

So it's definitely a problem in the latest firmware!

 

TRUST NO ONE, THE TRUTH IS OUT THERE!
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#4
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
a week ago

Hi @zexoni70,

 

Thank you for your feedback. For your issue, please help us collect a backup file and send it to email support.forum@tp-link.com, attaching Forum ID 734364 and details, and our senior engineer will assist in analysis and follow-up.

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#5
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
Saturday - last edited Saturday

  @Joseph-TP 

same here, i am on
 

Firmware Version: 1.1.1 Build 20241031 rel.70279(5553)

Hardware Version: Archer AX73 v2.0

backup file shared in email

there are the logs,
2025-01-11 15:58:14 access-control[18255]: <6> 239504 Service start
2025-01-11 15:58:14 access-control[18255]: <5> 239606 Flush conntrack table succeeded
2025-01-11 15:58:14 access-control[18255]: <6> 239502 Function enabled
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: 80:A9:97:1F:D8:A7
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: A8:79:8D:FA:BD:FE
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: 38:B1:DB:D8:41:39
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: B4:A8:28:34:1C:AB
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: B8:27:EB:70:32:5C
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: 74:4C:A1:78:33:FD
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: 1C:5F:2B:DF:FB:12
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: 20:34:FB:56:B9:F7
2025-01-11 15:58:13 access-control[18255]: <7> 239012 white list add mac: F8:FC:E1:81:07:AD
2025-01-11 15:58:12 access-control[18255]: <7> 239012 white list add mac: AA:AA:AA:AA:AA:AA
2025-01-11 15:58:12 access-control[18255]: <6> 239505 Service stop

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#6
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
Sunday - last edited Sunday

same problem here

i tried different browsers and computers

i also reboot the router

 

the problem still persists
it seems like something so simple to be checked within the TP Link test lab before releasing a new firmware

I hope that TP Link can diagnose and resolve it quickly, as the white list is an extremely important and necessary feature

a while ago I exchanged my 3 M5 decos for 3 AX73s to have this feature. I even suggest that the access list maintenance can be done through the cell phone app and not just through the browser.

it would help a lot.

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#7
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
Monday

Hi  @brguru90,

Thanks for your feedback.

We have reported the relevant feedback to the engineers. If there is any update, we will update the repair suggestions here as soon as possible.

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#8
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
Tuesday

  @zexoni70 seriously, this issue makes me very frustrated

 

bruuh,, come back next year to fix the issue

 

Yeah, I don't believe they're fixing this issue anytime soon 🤣

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#9
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
Tuesday - last edited Tuesday

  @edwinzulkarnen 

 

TP-Link engineers solved the problem quickly (within two days) and sent me the Beta firmware (ax73v2_us-up-ver1-1-1-P1[20250113-rel65108])  by email because I wrote to them and they opened a ticket.

 

With that Beta firmware Whitelist is now working perfectly for me, and I expect that a new official firmware based on that Beta will be released on the website soon.

 

The picture is attached .

 

You just need to follow the download section for Archer AX73! wink

 

 

 

 

TRUST NO ONE, THE TRUTH IS OUT THERE!
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#10
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Re:New firmware for Archer AX73 V2 1.1.1 Build 20241031 problem with Access Control and White list!
Wednesday

  @zexoni70 

 

can you please send me this beta?

my e-mail is: marco.aow@gmail.com

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#11
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