BE550 forgets tplink id credentials

BE550 forgets tplink id credentials

BE550 forgets tplink id credentials
BE550 forgets tplink id credentials
a week ago - last edited a week ago
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.0.12

Hello,

i have this problem: the router forgets my tplink id credential, which i use mainly for DDNS, every time i login locally

 

If i use local login and go to tplink id page, input my credentials, i can log in successfully, the device appears bound to my account. If i check again after a while, no reboots, i find it logged out and the page asks me the credentials again. Annoying. Will the DDNS update in this state? i guess it won't because this feature requires it to be logged in before you can activate it and if the ip changes after a reboot the device will boot logged out

 

If i use tplink id login and go to tplink id page the account is already connected without entering credentials

 

I had a GE800 for a couple days (returned), it did not have this issue so i'm pretty sure it can be solved

 

Also: i get randomly redirected from the local router ip to something like "tplinkwifi" which doesn't resolve because i'm not using the router as local dns. I guess i could easily fix this editing my hosts file, but it's rather annoying and i think it's a really unnecessary feature i would like to deactivate

 

FW 1.0.12 Build 20240902 rel.22993(4555)

HW V1.0

 

Is there any fix? maybe using tether app?

 

Thank you

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#1
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1 Accepted Solution
Re:BE550 forgets tplink id credentials -Solution
a week ago - last edited a week ago

  @mike9055 

 

Regarding your first question check this post.

Regarding your second question check this feature request (you can upvote it).

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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#2
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Re:BE550 forgets tplink id credentials -Solution
a week ago - last edited a week ago

  @mike9055 

 

Regarding your first question check this post.

Regarding your second question check this feature request (you can upvote it).

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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#2
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Re:BE550 forgets tplink id credentials
a week ago
Thank you!
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