X50-5G unreachable and powers off

Acbe2025

a week ago

Posts: 1

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2025-01-09

X50-5G unreachable and powers off

a week ago

Model: Deco X50-5G

Hardware Version:

Firmware Version:

I've had my X50-5g for some time it was working perfectly, but now it only powers on and displays the yellow light then it powers off after a few minutes, and is completely unreachable via the app.

1 Reply

David-TP

a week ago

Posts: 13058

Helpful: 1859

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Registered: 2020-04-14

Re:X50-5G unreachable and powers off

a week ago

@Acbe2025

Hi, welcome to the community.

May I know how long you have had the Deco X50-5G?

Does it respond to factory reset-holding the reset pinhole at the bottom for 1s?

It is also suggested to plug it into a different power socket in case the issue is caused by the power supply.

Wait for your reply and best regards.

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X50-5G unreachable and powers off

X50-5G unreachable and powers off

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