Red light deco S7

Red light deco S7

Red light deco S7
Red light deco S7
2025-01-07 21:53:01 - last edited Thursday
Model: Deco E4   Deco S7  
Hardware Version:
Firmware Version: 1.5.2

My Deco loses internet connection after i udpdated the firmware the other day. If I reboot the fiber box and S7 unit internet starts again but disconnects after a while. Sometimes after 10-20 minuter and sometime it takes a few hours.

I have tried connecring a computer directly to the fiber box and it seems to work.

 

 

 

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#1
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1 Accepted Solution
Re:Red light deco S7-Solution
2025-01-08 06:11:44 - last edited Thursday

  @Mike_Kmp 

 

Hi, welcome to our community.

It is suggested to follow this guide to troubleshoot: The Main Deco network is unstable or loses internet suddenly.

We recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID, community nickname, a detailed description of the issue, and the troubleshooting steps you've taken in the subject line or body of your email. Thank you.
 

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#2
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Re:Red light deco S7-Solution
2025-01-08 06:11:44 - last edited Thursday

  @Mike_Kmp 

 

Hi, welcome to our community.

It is suggested to follow this guide to troubleshoot: The Main Deco network is unstable or loses internet suddenly.

We recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID, community nickname, a detailed description of the issue, and the troubleshooting steps you've taken in the subject line or body of your email. Thank you.
 

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#2
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