LAN ports don't connect

LAN ports don't connect

LAN ports don't connect
LAN ports don't connect
23 hours ago
Model: VX220-G2v  
Hardware Version: V1
Firmware Version:

Hi,

I recently set up the internet with this router. The WiFi works well, and the internet connection is stable.

However, when I try to connect my computer via an Ethernet cable, the LAN ports do not show a green light on the router.

 

I cross-checked the issue:

  • Three different devices recognize that the Ethernet cable is connected. 
  • I tested all four LAN ports, but none of them show the green light.
  •  

Is there something I need to enable or activate to get the LAN ports working?

Although wifi runs well, I want to use the physical cable to get faster speed.

 

Thank you for your answer.

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Re:LAN ports don't connect
22 hours ago

  @Xidogdo-8964 

 

Try testing with another cable - factory made, with a godd quality of category 5E or higher.

If the ethernet ports still don't work, probably your modem ethernet switch part got faulty.

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