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5GSA Free with Deco X50-5G V1

5GSA Free with Deco X50-5G V1

5GSA Free with Deco X50-5G V1
5GSA Free with Deco X50-5G V1
2025-01-07 09:24:25
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: V1.20

Hi there,

 

I can connect very well in 5G NSA on the Free network in France, but not in 5G SA.

I read that the modem/router was missing a recent version of the 3GGP protocol (upper than 16). Is that the problem? Do you know whether this is a hardware limitation or whether it's not yet implemented in the firmware?

Are there others in my case?

 

Best regards

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#1
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4 Reply
Re:5GSA Free with Deco X50-5G V1
2025-01-08 03:43:09

  @Shibida31 

Hi, welcome to the community.

Deco X50-5G should be compatible with both 5G NSA and 5G SA.

Did you use a separate SIM card for the Free 5G SA service plan?

-If yes, Can you share some screenshots of the Internet settings with Free 5G SA sim, such as:

Wait for your reply and best regards.

 

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:5GSA Free with Deco X50-5G V1
2025-01-08 08:17:29 - last edited 2025-01-08 10:37:45

  @David-TP 

 

Hi, 

 

No multi sim but an option to activate in my customer portal and 2 3 min wait before the switch on antenna. 

You can see the info when sa activated :

I1

I2

I3

But after that, still no connection. 

 

Kind regards, 

Shibida 

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#3
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Re:5GSA Free with Deco X50-5G V1
2025-01-14 10:10:47

  @Shibida31 

Hi, Thank you very much for the update.

I don't have other suggestions for now and would like to forward your case to the senior engineers for further assistance.

Please check whether you can receive my email later.

Best reagrds.

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#4
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Re:5GSA Free with Deco X50-5G V1
2025-01-16 09:12:28

  @David-TP  Thank you. I just sent my email with all the informations you asked me for.
Have a good day.
Kinds regards,
Shibida

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#5
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Helpful: 1

Views: 274

Replies: 4

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