Deco X73-DSL keeps dropping connection
For some reason my NBN connection keeps dropping since using the X73-DSL. If I turn off the modem/router for a minute and turn it back on, the connection comes back. It happens randomly, but I see this issue at least 5 times a day at the moment, and it's really interfering with my WFH job. I've tried downgrading the firmware to a lower version,turning various features on/off, as well as removing devices from the network ports, but the issue persists.
I've combed through the logs, and this matches the time of one of the disconnections:
Sun Jan 5 19:14:10 2025 daemon.err conn-indicator: [ci_check_dslmode] ci_check_dslmode : 1.: No such file or directory
Sun Jan 5 19:14:10 2025 daemon.emerg netifd: tp292,41[2599]: 1
Sun Jan 5 19:14:10 2025 daemon.err miniupnpd[17036]: ioctl(s, SIOCGIFADDR, ...): Address not available
Sun Jan 5 19:14:10 2025 daemon.err miniupnpd[17036]: Failed to get IP for interface br-wan.2000
Sun Jan 5 19:14:11 2025 daemon.err udhcpd[16467]: Received SIGTERM
Sun Jan 5 19:14:12 2025 user.emerg : tp211,501[26109]:
Sun Jan 5 19:14:12 2025 user.emerg : tp211,501[26109]:
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: udhcpd (v1.22.1) started
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: start ip 0xc0a84432, end ip 0xc0a847fa, subnet:0xfffffc00
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84432
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84433
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84434
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84435
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a847fa
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a847f9
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84436
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84437
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84438
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84441
Sun Jan 5 19:14:12 2025 daemon.err udhcpd[26404]: lease ip: 0xc0a84442
Not sure if it's relevant, but that's the only part that looks different to the rest.
If anyone has an suggestions of anything else to try, I would be very grateful!
@David-TP, thanks for your reply.
My ISP is Launtel.
The modem indeed turns red when the disconnect happens.
I'll raise a ticket now.
The disconnects all seem to add similar data to the logs:
Fri Jan 10 00:41:20 2025 daemon.err nrd[14839]: triggerMonSteering: Failed to get uplink rssi for D4:57:63:CF:3C:39
Fri Jan 10 00:41:23 2025 daemon.err conn-indicator: [ci_check_dslmode] ci_check_dslmode : 1.: No such file or directory
Fri Jan 10 00:41:23 2025 daemon.emerg netifd: tp292,41[2600]: 1
Fri Jan 10 00:41:23 2025 daemon.err miniupnpd[13805]: ioctl(s, SIOCGIFADDR, ...): Address not available
Fri Jan 10 00:41:23 2025 daemon.err miniupnpd[13805]: Failed to get IP for interface br-wan.2000
Fri Jan 10 00:41:24 2025 daemon.err udhcpd[12864]: Received SIGTERM
Fri Jan 10 00:41:24 2025 daemon.err nrd[14839]: ar_pat_calc_cand_datarate[line 627]: No enough AP info exists
Fri Jan 10 00:41:25 2025 user.emerg : tp211,501[10920]:
Fri Jan 10 00:41:25 2025 user.emerg : tp211,501[10920]:
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: udhcpd (v1.22.1) started
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: start ip 0xc0a84432, end ip 0xc0a847fa, subnet:0xfffffc00
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84433
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84434
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84432
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84435
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84436
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84437
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a847fa
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84438
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84439
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a84441
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a847f9
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a8443a
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a8443d
Fri Jan 10 00:41:26 2025 daemon.err udhcpd[11243]: lease ip: 0xc0a8443b
I'll attach the full logs to the ticket, is the 'error' log the right one to attach?
