Hey

I've used UB500 Bluetooth adapters with two Windows computers since last year. For the past few weeks, I've been facing Bluetooth connection problems. The problem is that whenever I restart the computer or shut it down and turn it back on, a Bluetooth headphone, which I previously paired with my laptop, does not work. Every single time, to connect, I have to re-pair the Bluetooth headphones with the laptop again. To do that, I remove Bluetooth headphones from the settings app and then add them back. I wish it worked as flawlessly as it does with my smartphone; I have never had to re-pair the Bluetooth headphones to my phone, and my phone is quite old and not even a premium one.

I have tried many things to fix this issue:

• I have unplugged and replugged the Bluetooth adapter.
• I have tried restarting the computer.
• I have tried reinstalling the driver, but nothing seems to work.
• I have even tried to disable the power management sleep option from the Bluetooth driver.

Please fix my issue as soon as possible. If the driver needs updating from your side, please do so as early as possible.