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VX1800v failed connecting to ANY openVPN server!

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VX1800v failed connecting to ANY openVPN server!

VX1800v failed connecting to ANY openVPN server!
VX1800v failed connecting to ANY openVPN server!
2025-01-03 18:19:11 - last edited a week ago
Tags: #VPN
Model: Archer VX1800v  
Hardware Version: V1
Firmware Version: 0.13.0 2.0.0 v6092.0 Build 240925

I have the VX1800v connected directly to the cable from my VDSL provider. Devices are connected to it immediately after.

My OpenVPN settings are 100% functional – tested on clients across multiple devices, and the same configuration works perfectly on the AX3000 without any issues.

 

Please help me! Or has it just turned into an expensive paperweight for me? That’s not very nice from TP-Link…

 

Firmware Version:0.13.0 2.0.0 v6092.0 Build 240925 Rel.11089n Hardware Version:Archer VX1800v v1.0 00000000

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#1
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14 Reply
Re:VX1800v failed connecting to ANY openVPN server!
2025-01-06 17:27:23

@Marvin_S no way. Of course there is a "OpenVPN Client" option since 2nd fw update what i saw on yours technical sheet..

That’s why I absolutely don’t understand how you can even release this to the market when it doesn’t work at all.

 

 

 

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#3
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-08 11:31:13

  @honzik 

 

Hi, thanks for posting question here.

We sincerely recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID, community nickname, a detailed description of the issue, and the troubleshooting steps you've taken in the subject line or body of your email. Then we will escalate your ticket to the engineering team for further analysis.
Thank you.
 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#4
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-10 12:13:15
Same issue for me as well
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#5
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-10 18:22:21

  @Marvin_S I just sent an email. My case has been assigned ID TKID250121694. I'd really appreciate it if you could help move things along a bit. Thanks a lot!

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#6
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-12 09:38:56 - last edited 2025-01-12 10:43:21

  @shakti4all 

 

Hi, please share the model number, hardware and firmware version of your TP-Link product, the exact and detailed problem, the network topology, the troubleshooting steps you have tried and necessary screenshots here. Then we can take further confirmation.

Thank you and best regards.

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#7
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-12 09:42:35

  @honzik 

 

Hi, thanks for your update.

We will try to follow up your case via email. Please check and respond.

Thank you and best regards.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#8
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-13 10:52:37

  @Marvin_S 

 

Thanks for your response

 

Here's my ticket ID - TKID250121347

 

And here are the details - which is already included my email for the initial ticket

 

Device details

 

Firmware Version:0.13.0 2.0.0 v6092.0 Build 240925 Rel.11089n Hardware Version:Archer VX1800v v1.0 00000000

 

Error - YouTube

 

Troubleshooting Steps incorporated

1. I am on VDSL2 connection with 10 devices connected wireless - no device is on LAN - ISP = TPG_AU

2. Created OpenVPN Client profile with 2 different providers - Surfshark VPN and Kaspersky VPN - yes active subscriptions

3. The docs for setup were followed as per TP Link knowledge articles - Sample

4. Manually downloaded firmware and reapplied - Firmware link

5. Deleted the OpenVPN profiles and recreated the profiles by following steps share above #3

6. Recorded the issue and uploaded on the YouTube video shared above

 

 

PS - Please be patient for YouTube to process the video

 

Thanks

Shakti

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#9
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-13 11:48:35

  @shakti4all 

  @honzik      

 

Hi, to assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you later. Please pay attention to your email box for follow-up.

Welcome to share solution here if the problem is resolved.

Thank you.

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#10
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-22 07:36:20
I have the same issues with Kaspersky VPN for open server client. I managed to get it connected but there was no device list.
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#11
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Re:VX1800v failed connecting to ANY openVPN server!
2025-01-22 07:37:55
I have vx1800v
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#12
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Views: 470

Replies: 14

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