unidentified network problem DHCP

unidentified network problem DHCP

unidentified network problem DHCP
unidentified network problem DHCP
3 weeks ago - last edited Tuesday
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.0.12 Build 20240902 rel.22993(4555)

Hi all

 

I encounter regularly problems with the DHCP Adress assignment at my router

i´ve often to restart it sometimes it provides remedy sometimes not.

All my equipment connects properly except my 2 windows PC´s

(one desktop and a brand new laptop)

they get after being switched of overnight in the morning an unidentified network error.

i´ve no rogue DCHP´s etc.

The router even recognizes them i can see them in the dashboard but then they´ve no internet acces.(unidentified network)

it there a possiblilty to built in a DHCP table cleaner?

assigning a Static IP makes them visible in the Dashboard but no internet acces.

in the network itself are 2 Range extenders (TP Link - DHCP Off)  and 2 accesspoints (1x NEtgear 1x TP Link)

would it be possible that the DHCP Table cleans itself during the night or something similar?

REgards

Fred

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1 Accepted Solution
Re:unidentified network problem DHCP-Solution
Tuesday - last edited Tuesday

Hi  @FredLuxembourg,

 

I understand your desire to use the network normally. As woozle said, this is a known issue and we have released TL-WA860RE V6 firmware. Can you download it and see if the problem is solved?

 

If you want to replace the product, you need to consult local support for further help.

In addition, it is not recommended that you post product information directly in public.

 

Thank you.

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Re:unidentified network problem DHCP
2 weeks ago

Hi  @FredLuxembourg,

 

Did you set the static IP for these two PCs? , what is the error message? Please check what are IP addresses of them when the issue occurs.

 Are other client devices working normally? Please tell me what are models of laptop and desktop?

 

At the same time, please try following suggestions:

    1. Check Wi-Fi signal strength: Ensure that the affected client devices are within range of the TP-Link router and not obstructed by obstacles. Consider repositioning the router or using Wi-Fi range extenders to improve coverage.
    2. Adjust wireless channel: Change the wireless channel on the router to minimize interference from neighboring networks.
    3. Check wired connections: If the affected devices are wired, try using different Ethernet cables and ports to rule out any issues with the connections.
    4. Update client device drivers: Make sure the network adapter drivers on the affected client devices are up to date.
    5. Disable router features: Temporarily disable advanced router features like Quality of Service (QoS) that may be causing compatibility issues with specific client devices.
    6. Update router firmware: Check for and install any available firmware updates for the TP-Link router to address compatibility issues and improve stability.

 

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Re:unidentified network problem DHCP
2 weeks ago
Hi Joseph thx for your answer The problem seems solved....... What happened I read in a post at QUORA to disconnect the Access Points & Range extenders (connected via Ethernet - via a Netgear switch) after the disconnection of 2 Access points nothing happened. Then I disconnected the WIFI Extender which was directly connected to the BE550 - (TPLINK TL-WA860RE) an immediately the PC´s connected to the LAN and got an IP and the connection to the internet. Even after several Restarts. On the Extender was my Alarm system connected via LAN on a fixed IP - The Range extender was on a fixed IP as well (DHCP off) no rogue DHCP Servers) (all firmwares are the latest versions). the WL860-RE caused the IP configuration issues. I could now reproduce the errors but would like to know what exactly did this extender to mess up my whole network. Even when my phone for example was connected to another AP upstairs - as soon a i connected then to the main Router the BE550 i had to restart the phone in order to get an IP........
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Re:unidentified network problem DHCP
2 weeks ago

  @FredLuxembourg 

 

Hi,

 

Actually, there used to be an issue like you described with the TL-WA860RE V6, but that should have been resolved in the latest firmware version 1.0.13.

 

https://community.tp-link.com/en/home/forum/topic/628396

https://www.tp-link.com/en/support/download/tl-wa860re/#Firmware

 

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Re:unidentified network problem DHCP
2 weeks ago - last edited 2 weeks ago

@woozle @Joseph-TP

So the Firmware mentioned is installed on this Extender.

The extender was workinkg correctly when i used it with a FRITZ BOX7530AX

But now i´m using the ARCHER BE550 and before for 1 month, a NETGEAR Router.

 

With both Routers the Range extender is unuseable and messes up my whole homenetwork by creating permanent conflicts and unidentified Network problems.

Due to the fact that the Router is stll under warranty i´d like to request an exchange against another model SN: 2234416001783

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Re:unidentified network problem DHCP-Solution
Tuesday - last edited Tuesday

Hi  @FredLuxembourg,

 

I understand your desire to use the network normally. As woozle said, this is a known issue and we have released TL-WA860RE V6 firmware. Can you download it and see if the problem is solved?

 

If you want to replace the product, you need to consult local support for further help.

In addition, it is not recommended that you post product information directly in public.

 

Thank you.

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#6
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