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AX73 Parental Controls not working as they should (new thread on instruction)

AX73 Parental Controls not working as they should (new thread on instruction)

AX73 Parental Controls not working as they should (new thread on instruction)
AX73 Parental Controls not working as they should (new thread on instruction)
2024-12-25 22:08:24 - last edited 2024-12-31 03:26:50
Tags: #Parental Control
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.6 Build 20240407 rel.43274(4555)

I found this issue on a different thread but my parental controls are also acting up.  I started this thread on instruction from another thread with similar ussies.  My device wasn't listed amongst the ones that had updates to reslove the issues.

 

Parental controls are not showing up when devices are connectes and no usage data is being shown.

 

it is an Archer AX73 with the following firmware:

1.3.6 Build 20240407 rel.43274(4555)

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4 Reply
Re:AX73 Parental Controls not working as they should (new thread on instruction)
2024-12-26 09:03:22

Hi  @Cam975,

If you mean the traffic usage display for each device, sorry, there is no such feature yet.
The current related feature is Internet Usage Statistics: This shows who spent most of the time online or used the most traffic.

Thank you for your valuable comments, I will promptly report your feedback to the relevant technical department.

Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
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Re:AX73 Parental Controls not working as they should (new thread on instruction)
2024-12-26 11:01:28

  @Joseph-TP   tether is showing very inconsistent usage data - see attached screenshot which shows zero usage for the month of November.  It shows this for many months.  The usage has been anything but.  If it were accurate it would show very high usage.  Something isn't quite right.

File:
Screenshot_2024-12-26-21-56-04-641_com.tplink.tether-edit.jpgDownload
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#3
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Re:AX73 Parental Controls not working as they should (new thread on instruction)
2024-12-31 08:50:23

Hi  @Cam975,

 

Please check whether the records of monthly, weekly report and daily report in November are normal?
Are the relevant records in December normal?

In your case, I will contact you through your registered email address to collect Tether APP log for analysis, so that I can assist you more efficiently.

Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
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#4
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Re:AX73 Parental Controls not working as they should (new thread on instruction)
2024-12-31 10:48:29

  @Joseph-TP 

Thank you.  I have sent the logs as requested.

November showed no traffic usage at all (the preceding months also showed nothing) and December little to none also

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