VR Headset infected device is quarantined

VR Headset infected device is quarantined

VR Headset infected device is quarantined
VR Headset infected device is quarantined
19 hours ago
Model: Deco M5  
Hardware Version: V3
Firmware Version:

VR HeadsetI have done a factory reset on VR Pico Headset.

I still get the warning that it is infected and quarantined.

Is the warning true or not?

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#1
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2 Reply
Re:VR Headset infected device is quarantined
6 hours ago

  @Vrpico 

Hi, welcome to the community.

I think the warning does have its own foundation.  You might have Deco M5 for a while. Did you start receiving this warning after adding the VR headset?

 

Have you checked whether there is any new firmware upgrade for the VR Headset?

Wait for your reply and best regards.

 

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#2
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Re:VR Headset infected device is quarantined
3 hours ago

 

Thankk you for a quick reply. I've had the VR Headset for a year now and I noticed it was quarantined approximately 6 months ago. Unfortunately I have erased the history in the Deco app so I'm not able to check it up.

The firmware is up to date. 
I have just mailed Pico VR about the same issue. If/ when the get back to me I'll let you know the answer.

 
 
 
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#3
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