Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
2013-10-18 16:19:50
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2013-10-18 16:19:50
Tags:
Region : UnitedKingdom
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
171 Reply
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-10-26
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-11-05 05:50:45
alexr wrote
I just got an Archer C7 v2.
Sadly, although I can connect fine on 5 GHz, it only uses 20 MHz channels (so max 217 Mbps) when connecting with my MacBookPro Late 2013, which is capable of 80 MHz channels and 1300 Mbps. With the router right next to the laptop, my transfers from a wired PC to the laptop are capped at 17 MB/s (the interface rate is 217 Mbps).
I have tried to put the 5GHz interface in Open mode (disabled security) and that didn't help.
I also tried the latest firmware released last month by TP-Link. I also flashed OpenWRT hoping that it's a driver issue, but OpenWRT did the same (and was reporting that the interface is using 20 MHz even though it was set to use 80 MHz channel via htmode=VHT80).
So the thing may be more stable than previous hardware or software versions, but I'm not happy being capped at 17 MB/s.
I was getting more with my old N router (Buffalo WZR-HP-AG300H)
I'm happy to say that I replicated the tests performed here: https://forum.openwrt.org/viewtopic.php?pid=253118 and I obtained the same results on 11ac (5 GHz), that is 800+ Mbps. The router is pretty solid and fast!
The poor results quoted above are when I copy files using SMB from MacOSX. I still have found no way to make those faster! Any clues are welcome. TCP window is not a problem because I also tried a simple wget on MacOSX and is as fast as iperf (800+ Mbps).
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#164
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-11-12
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-11-12 16:03:45
Tp-link provide greatand effective services.I an using Tp-link routers from last 4 Years and I don't face any kind of problem in its services.If some times any problems arise then take help of any specialist and live a great successful life with Tp-link
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#165
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2014-11-24
5G Network always dropping, disabling, even after RMI of router
2014-11-24 04:49:09
Hi all,
I also experienced the 5G Network issue with my TP AC1750. It seems to be a broader problem as I feared. I have now upgraded to the latest version for V2. I hope that the 5g keeps it connection. I am really disappointed with TP on this router especially. Even the 5g Wlan dongle had problems as the system would eject the device [loose connect usb?]. So far the ugliest experience with my first TP products. I will post on after my experience with the new firmware...this must fix the problem..:(
I also experienced the 5G Network issue with my TP AC1750. It seems to be a broader problem as I feared. I have now upgraded to the latest version for V2. I hope that the 5g keeps it connection. I am really disappointed with TP on this router especially. Even the 5g Wlan dongle had problems as the system would eject the device [loose connect usb?]. So far the ugliest experience with my first TP products. I will post on after my experience with the new firmware...this must fix the problem..:(
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#166
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 926
Helpful: 17
Solutions: 1
Stories: 0
Registered: 2012-10-29
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-11-24 09:46:41
The WLAN dongle is also TP-LINK? Hope the latest firmware could solve the problem. Good luck...
If not, report it here, http://www.tp-link.com/en/Support/contact/.
If not, report it here, http://www.tp-link.com/en/Support/contact/.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#167
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2015-04-16
Archer C7 problems
2015-04-16 17:18:33
Hi guys I bought this Archer C7 last week.. I'm using the firmware version below (already update to latest)
When I try to ping the wireless router I noticed a spiky ping (dropouts) from 1ms to 250ms sometimes even 400ms...
I attached a screenshot for reference. When I'm playing an online game the latency randomly spikes, I tried both 5GHz and 2.4GHz.
Firmware Version: | 3.15.1 Build 141204 Rel.39308n |
Hardware Version: | Archer C7 v1 00000000 |
When I try to ping the wireless router I noticed a spiky ping (dropouts) from 1ms to 250ms sometimes even 400ms...
I attached a screenshot for reference. When I'm playing an online game the latency randomly spikes, I tried both 5GHz and 2.4GHz.
File:
Untitled.jpgDownload
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#168
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 15
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2015-07-17
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2016-01-13 01:16:59
Does v2 with the latest firmware really solve most of the critical problem posted in this thread?
I am planning to upgrade to gigabit ac wifi router, and so far, this C7 is one of the candidate.
Since this one is using qualcomm chipset, and my experience with qualcomm is quite good, especially in wireless section.
But somehow my current router, WR841HP is haunting me for the ARP delay problem.
It makes me afraid to purchase another tplink router, even though from several tplink routers i have encountered, only this WR841HP gives me nightmare.
I am planning to upgrade to gigabit ac wifi router, and so far, this C7 is one of the candidate.
Since this one is using qualcomm chipset, and my experience with qualcomm is quite good, especially in wireless section.
But somehow my current router, WR841HP is haunting me for the ARP delay problem.
It makes me afraid to purchase another tplink router, even though from several tplink routers i have encountered, only this WR841HP gives me nightmare.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#169
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 687
Helpful: 16
Solutions: 0
Stories: 0
Registered: 2013-04-17
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2016-01-13 03:29:52
SirMox wrote
Hi guys I bought this Archer C7 last week...
The C7 v1 is crappy, you should get a v2...
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#170
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 15
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2015-07-17
Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2016-01-14 01:21:33
Can anyone please do some simple testing (ping) between wifi client to check for any similiar ARP delay problem?
I want to confirm that this router doesn't suffer the same ARP delay as my current WR841HP.
To test it
1. Connect two device wirelessly, or at least one of them, the other through LAN port
2. Ping from either way, and check if there is ping delay before reply (can be as long as 5-20 seconds)
3. If no ping delay, wait for about 5 minutes (for the ARP cache to be cleared), and try ping again.
4. Repeat for at least 3 times (15 minutes), to check for consistency.
What I want to see is that the ping successful almost immediately (which is what it supposed to be), not RTO for several seconds.
Thanks in advance.
Edit : I finally buy it and test it myself. The ARP delay nightmare is gone. Even though the wifi range is not as wide as WR841HP, but other features cover it very well.
I want to confirm that this router doesn't suffer the same ARP delay as my current WR841HP.
To test it
1. Connect two device wirelessly, or at least one of them, the other through LAN port
2. Ping from either way, and check if there is ping delay before reply (can be as long as 5-20 seconds)
3. If no ping delay, wait for about 5 minutes (for the ARP cache to be cleared), and try ping again.
4. Repeat for at least 3 times (15 minutes), to check for consistency.
What I want to see is that the ping successful almost immediately (which is what it supposed to be), not RTO for several seconds.
Thanks in advance.
Edit : I finally buy it and test it myself. The ARP delay nightmare is gone. Even though the wifi range is not as wide as WR841HP, but other features cover it very well.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#171
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-03-16
5G Network always dropping, disabling, even after RMI of router
2020-03-16 22:49:16
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#172
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21561
Helpful: 5021
Solutions: 2537
Stories: 21
Registered: 2018-12-24
5G Network always dropping, disabling, even after RMI of router
2020-03-17 03:23:14
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#173
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
2013-10-18 16:19:50
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2013-10-17
Information
Helpful: 0
Views: 16507
Replies: 171
Voters 0
No one has voted for it yet.
Tags
Related Articles
5GHz AES Archer C7 problem
2286
0
Archer C50 5ghz problem
1171
2
Archer C7 not showing 5ghz
1266
0
Report Inappropriate Content
Transfer Module
New message