Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
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2013-10-18 16:19:50
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Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2013-10-18 16:19:50
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Region : UnitedKingdom
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
Model : Archer C7
Hardware Version : Not Clear
Firmware Version : 3.13.33 Build 130729 Rel.56122n
ISP : Plusnet UK
Dear TP Link / Forum users,
As reported here numerous times the Archer C7 has issues with the 5Ghz band and Apple devices (Sometimes my Galaxy S3 too). 2.4Ghz appears to operate fine.
I have tried numerous times to connect my iPad / Macbook Pro / Macbook Pro Retina and although I can connect successfully to the WiFi there is an issue with internet connectivity once connected. TKIP seems to work at times but obviously throughput is slower. WPA2-PSK AES does not work.
This requires fixing ASAP as this is a major bug.
P.S. I am currently working around the issue by leaving my 5Ghz band open and using MAC filtering to prevent access.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-19 02:13:23
I've loaded the 140307 beta firmware on my Archer C7 v1, I'm actually having more 5GHz connectivity issues than I had under 140127 (using EW-7822UAC as the client), also, while on a voip call and web surfing I'm hearing distinct interruptions in the voice traffic that I had not encountered in any of the earlier firmware versions.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-21 13:11:34
Does anyone have the firmware file? The link expired.
Thanks.
Thanks.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-21 16:52:57
The 140307 image can be downloaded from my Google Drive:
https://drive.google.com/file/d/0B3M0sSVkm2FsUklCRGg3VUNGVFE/edit?usp=sharing
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-21 23:27:13
lammerj wrote
The 140307 image can be downloaded from my Google Drive: https://drive.google.com/file/d/0B3M0sSVkm2FsUklCRGg3VUNGVFE/edit?usp=sharing
I appreciate the link, thank you!
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-25 05:54:09
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-03-26 02:50:12
I had 140307 running ok with my MacBook Air for a few days (transmit rates always > 780Mbps) but today, the transmit rate on ac is again only 7Mbps. Can't make heads or tails of it. And none of the workarounds seem to work either :-(
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-04-01 00:54:27
140307 seems to be causing a lot of disconnects with my Samsung Galaxy, the previous firmware was much more stable.
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Re:Archer C7 5Ghz Problem - REQUIRES FIXING ASAP
2014-04-01 06:47:45
I'm also having more issues with 140307 compared to 140127 after two weeks of testing.
Even on 2.4GHz pages stop loading and I need to wait a while or reconnect in order to fix the problem. I did not experience this with the previous beta. My connection is stable at high transmit rates, but no data is being transmitted.
Even on 2.4GHz pages stop loading and I need to wait a while or reconnect in order to fix the problem. I did not experience this with the previous beta. My connection is stable at high transmit rates, but no data is being transmitted.
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Returning my routers
2014-04-01 18:25:28
I bought two Archer C7 routers for our office yesterday on recommendation from the Challenger store clerk.
Today, 2 of our users have hit on this problem, I see that still no firmware update is available more than 6 months down the road.
(Beta release does not count, I'm not a product tester, I'm a user, I want a working product, end of story).
This is a very clear indication of the seriousness of TP-LINK's commitment to quality.
I will be returning both routers tomorrow and never buying TP-LINK again, I'm not interested in wasting time on such rubbish.
Today, 2 of our users have hit on this problem, I see that still no firmware update is available more than 6 months down the road.
(Beta release does not count, I'm not a product tester, I'm a user, I want a working product, end of story).
This is a very clear indication of the seriousness of TP-LINK's commitment to quality.
I will be returning both routers tomorrow and never buying TP-LINK again, I'm not interested in wasting time on such rubbish.
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Same problem, I'm returning the router
2014-04-01 18:30:51
I bought two of these routers on recommendation from the store clerk for our small office.
Upon setup 2 of our Macbook users experience the same problem.
I do a quick search discover it's known and unresolved for 6 months, no firmware updates still available.
(Beta doesn't count, I'm not interested in doing product testing, we have a business to run, we need working internet, end of story).
This is a strong indication of TP-Link's commitment to quality.
I will be returning both units tomorrow and never buying TP-Link again.
Upon setup 2 of our Macbook users experience the same problem.
I do a quick search discover it's known and unresolved for 6 months, no firmware updates still available.
(Beta doesn't count, I'm not interested in doing product testing, we have a business to run, we need working internet, end of story).
This is a strong indication of TP-Link's commitment to quality.
I will be returning both units tomorrow and never buying TP-Link again.
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2013-10-18 16:19:50
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