Deco M4 WAN ip address problem

ARGamingPK1

17 hours ago

Posts: 161

Helpful: 63

Solutions: 2

Stories: 0

Registered: 2023-12-03

Deco M4 WAN ip address problem

17 hours ago

Tags: #Network Connectivity #Firmware Update

Model: Deco M4

Hardware Version: V2

Firmware Version: 1.7.0 Beta

Hey TP-LINK !!

I'm using Deco M4 (V2) on beta firmware 1.7.0 right now using on AP Mode but i want to use Router Mode because AP Mode has limited options but the problem is that when i use Router Mode so the WAN ip address took 3 minutes to obtain ip address from ISP ONT Huawei HG8245H and even i tried to give static ip to my Main Deco from ISP ONT and also tried to manually set static ip address on my Main Deco and still able to access internet after 3 minutes and it's been 7-8 months and nobody can hear me and not gonna resolve my issue. I do many posts on forum and also do emails to TP-LINK but no solution. @David-TP @Marvin_S @Riley_S Guys please help me 🙏🏻😭

1 Reply

David-TP

14 hours ago

Posts: 12796

Helpful: 1794

Solutions: 1294

Stories: 9

Registered: 2020-04-14

Re:Deco M4 WAN ip address problem

14 hours ago

@ARGamingPK1

Hi, we have kindly forwarded your case to the engineer already and he also shared his suggestions and explanations with you.

If you find his suggestions unsatisfactory, we don't have better suggestions in the community either at this moment.

You may choose to revert to the official version and if your device is still under warranty, we recommend contacting the retailer for a replacement as it would save much effort for now.

Thank you very much and best regards.

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Deco M4 WAN ip address problem

Deco M4 WAN ip address problem

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