Deco App not working

Deco App not working

Deco App not working
Deco App not working
14 hours ago
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi,

 

I have issues to log into the deco app recently. I have been using it for almost 2 years and after a relocation it doesn't work any more. Surprisingly the Mesh Devices M4 works fine with the same old wifis network I used before. Now problem is I'm not able to manage the network as I can't access the app. 
I had sent an email to the support center couple of weeks ago, unfortunately no response yet. If any of you had faced a similar situation and found a way out please share how you did it. Thank you!

 

kind regards,

Sarath

  1      
  1      
#1
Options
1 Reply
Re:Deco App not working
9 hours ago

  @19CSK84 

Hi, welcome to the community.

Could you please message me the MAC address of your Deco M4?

Wait for your reply and best regards.

 

  0  
  0  
#2
Options