WPA3 Option keeps disapearing
This has happened on other firmware but after having set to WPA2/WPA3 security. when checking back on main and guest networks it appears to only offer WPA2.
A reboot normally fixes this, but it would be good to understand if there is a fix?
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Hi, Thank you very much for the feedback.
" when checking back on main and guest networks it appears to only offer WPA2."
-At this moment, would the "Security" on the Deco APP also revert to "WPA only"?(If yes, please refer to How to submit Deco APP log to help me submit the Deco APP log. thank you in advance.)
-If the Deco APP still said "WPA2/WPA3 ", how did you test the mobile devices use WPA2 only? Can you share any screenshots here?
Wait for your reply and best regards.
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Hi, Thanks for the feedback.
It is suggested to install the latest 1.6.4 beta firmware here to see whether it helps:
https://community.tp-link.com/en/home/forum/topic/736386
Later, if the similar issue repeated again, before restarting the Deco( as reboot will clear all the previous web UI system log), please refer to this link to submit the Deco APP log, and also try to attach a copy of the web UI system log:
Wait for your reply and best regards.
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Hi, Thank you very much for the feedback.
" when checking back on main and guest networks it appears to only offer WPA2."
-At this moment, would the "Security" on the Deco APP also revert to "WPA only"?(If yes, please refer to How to submit Deco APP log to help me submit the Deco APP log. thank you in advance.)
-If the Deco APP still said "WPA2/WPA3 ", how did you test the mobile devices use WPA2 only? Can you share any screenshots here?
Wait for your reply and best regards.
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I'm having the same issue so I figured I'd post here instead of starting a new thread.
I have three Deco X55 units, hardware version 1, firmware version 1.6.1.
My main network is set to WPA3 only. My guest network is also set to WPA3 only.
For the past month or so, somehow the security setting of both networks has been changing itself to "WPA2".I fix this by opening the app and changing it back to "WPA3", but it generally only works for a day or two before the security setting changes itself back to "WPA2".
Sometimes (maybe 1 out of 5 times), I open the deco app and the only available security options are WPA2, WPA/WPA2, and none. WPA3 isn't in the list as an option. When this happens, I reboot the deco and then I am allowed to change the security back to WPA3.
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Hi, Thanks for the feedback.
It is suggested to install the latest 1.6.4 beta firmware here to see whether it helps:
https://community.tp-link.com/en/home/forum/topic/736386
Later, if the similar issue repeated again, before restarting the Deco( as reboot will clear all the previous web UI system log), please refer to this link to submit the Deco APP log, and also try to attach a copy of the web UI system log:
Wait for your reply and best regards.
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