Some USB Ports not working with USB 4K camera (USB4K02AF)

VVDN_Technology

Yesterday

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Some USB Ports not working with USB 4K camera (USB4K02AF)

Yesterday

Model: UH720

Hardware Version: V4

Firmware Version:

Hi Tp-Link support team

I am facing problem with UH720 USB HUB

Some USB Ports not working with USB 4K camera (USB4K02AF), Port 2 and Port 6 not working with my camera but remaing 5 ports working properly.
we have total 60qty of UH720 USB Hub and we have same issu with 24qty USB HUBs out of 60qty. when i go to service center they replace all 24qty USB HUB but 18 out of 24qty we are facing same issu again.

1 Reply

Marvin_S

23 hours ago - last edited 23 hours ago

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Registered: 2022-05-09

Re:Some USB Ports not working with USB 4K camera (USB4K02AF)

23 hours ago - last edited 23 hours ago

@VVDN_Technology

Hi, thanks for posting question here.

You may contact the retailer again to replace the 18 hubs.

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Some USB Ports not working with USB 4K camera (USB4K02AF)

Some USB Ports not working with USB 4K camera (USB4K02AF)

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