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Bind not working for new owner

Bind not working for new owner

Bind not working for new owner
Bind not working for new owner
2024-12-11 21:32:48 - last edited a week ago
Model: Deco X55  
Hardware Version:
Firmware Version:

Changed the owner and followed the instructions but after selecting 'lets begin' there is no pop up to Bind the new owner.

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#1
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1 Accepted Solution
Re:Bind not working for new owner-Solution
2024-12-13 09:45:33 - last edited a week ago

  @JamHam 

 

Hi, thanks for your update~

I have created a ticket(TKID241231405) for you to follow up your case.

It is suggested to delete the MAC address of your Deco on our community, out of security consideration.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
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#4
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3 Reply
Re:Bind not working for new owner
2024-12-12 03:43:10

  @JamHam 

 

Hi, welcome to our community.

Could you share the MAC address of your main Deco via the "Message"?

Could you still see your old TP-Link account on the Deco app?

 

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
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#2
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Re:Bind not working for new owner
2024-12-12 17:24:27

  @Marvin_S I can't see the old account any longer just the new one I created.  The MAC address is 3C-52-A1-1B-5A-90

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#3
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Re:Bind not working for new owner-Solution
2024-12-13 09:45:33 - last edited a week ago

  @JamHam 

 

Hi, thanks for your update~

I have created a ticket(TKID241231405) for you to follow up your case.

It is suggested to delete the MAC address of your Deco on our community, out of security consideration.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
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#4
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Helpful: 1

Views: 189

Replies: 3

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