Random shutdown / Reboot

Random shutdown / Reboot

Random shutdown / Reboot
Random shutdown / Reboot
a week ago - last edited a week ago
Tags: #Network Connectivity #Random Reboot
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.6.1 Build 20231227 Rel. 80438

I am using two M4R devices for my home network. One of the device works perfectly, while te 2nd one keeps on shutting down or reboot at random but quite frequently. The devices are quite new. I have swapped power adapter and factory reset but in vain. Can someone guide me about the issue? Either its hardware or software related?
How to cope with it?

  0      
  0      
#1
Options
1 Reply
Re:Random shutdown / Reboot
a week ago

  @maanii

Hi, welcome to the community.

It is suggested to refer to this link to run a firmware recovery on this M4:

How to use firmware recovery if the Deco become brick

 

If possible, please also try to use this Deco M4 to create a New Mesh system to check whether it works well as a main Deco.

How to Create a New Network in the Deco App

I tend to think it is more hardware related.

Thank you very much and wait for your reply.

 

  0  
  0  
#2
Options