X50 and blue led flashes

X50 and blue led flashes

X50 and blue led flashes
X50 and blue led flashes
2 weeks ago - last edited 2 weeks ago
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2

Bonjour. La LED bleue continue de clignoter sur l'une des 3 bases installée. Aucun changement ne s'opère. Depuis l'application DECO le module est annoncé hors ligne.

 

 

Si je déconnecte le second module (vert, opérationnel, installé à l'étage), celui-ci passe vert et est opérationnel. Mais si je reconnecter l'étage, celui de l'étage reste rouge.

 

Bref, impossibilité d'avoir les 3 modules connectés simultanément. 


Je ne trouve pas d'autre aide pour me supporter sur ce problème. Merci d'avance!

  0      
  0      
#1
Options
1 Accepted Solution
Re:X50 and blue led flashes-Solution
2 weeks ago - last edited 2 weeks ago

  @Lapijn 

 

Hi, welcome to our community.

First, please update Deco app to latest from Google Play or Apple Store.

Please power on your two satellite Decos near main Deco in the same room. If both satellite Decos got green and shows online on Deco app, please check Firmware Update on Deco app and update firmware to latest.

Then you may put two Decos back to their original places (if they used to work properly before. If not, please adjust the location of both Decos.)

 

Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:X50 and blue led flashes-Solution
2 weeks ago - last edited 2 weeks ago

  @Lapijn 

 

Hi, welcome to our community.

First, please update Deco app to latest from Google Play or Apple Store.

Please power on your two satellite Decos near main Deco in the same room. If both satellite Decos got green and shows online on Deco app, please check Firmware Update on Deco app and update firmware to latest.

Then you may put two Decos back to their original places (if they used to work properly before. If not, please adjust the location of both Decos.)

 

Recommended Solution
  0  
  0  
#2
Options
Re:X50 and blue led flashes
2 weeks ago

  @Marvin_S Thank you for your reactivity !

 

I tested with 1m between the both. AND NOW IT'S GREEN & WORKING !

 

Thanks a lot :-)

  1  
  1  
#3
Options
Re:X50 and blue led flashes
2 weeks ago

  @Lapijn 

 

You are welcome, my pleasure~

  0  
  0  
#4
Options