TP Link BE805 (BE19000) product is not compatible properly with Apple products

TP Link BE805 (BE19000) product is not compatible properly with Apple products

TP Link BE805 (BE19000) product is not compatible properly with Apple products
TP Link BE805 (BE19000) product is not compatible properly with Apple products
3 weeks ago - last edited a week ago
Model: Archer BE805  
Hardware Version: V1
Firmware Version: 1.0.12 20240819 66201

Hi, TP Link !  (I'm still suffering)

 

 

I'm currently using TP Link BE805 (BE19000) product and I'm using the latest firmware V1_1.0.12

 

I'm using an Apple iPhone 16 Pro product, but the connection itself doesn't work well when I use MLO.

The Wi-Fi is not connected, so when I click it, I get a message that I can't connect

 

The message that is output is 'The password is wrong' = 'Invalid password'

 

The user band is 2.4G 5G 6G and MLO on

 

The user experience of wifi is important, but the existing tplink archerx10 product worked well. However, this BE805 product that supports wifi7 provides a very uncomfortable experience.

 

I bought at a high cost to experience environments like wifi 7 and MLO, and the user experience is lower than the traditional entry-level archer X10.

 

 

The issue is also found in multiple locations, is tplink trying to figure it out and fix it? Or do you think it's working fine and it's a user issue?

 

 

Again, the password is not wrong, and it connects well if you connect to 6G or 2.4G, not select MLO.

 

The image output when not connected to wifi is as follows (screen shot file attch)

 

 

 

File:
IMG_4301.jpgDownload
  0      
  0      
#1
Options
14 Reply
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
3 weeks ago

@darksroad 

 

Thank you for posting the issue again.

 

I've escalated your case to our support engineers on October 9, but it seems you didn't follow it up with our engineers.

 

If the issue persists, please cooperate with the engineers, and they will do their best to assist you.

 

BTW, the case number is TKID241020202.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
3 weeks ago

  @darksroad 

https://www.tp-link.com/jp/support/download/archer-be805/#Firmware

TP-Link Japan has new firmware for BE805.

My BE805 is the US version and it upgrades well.

 

  1  
  1  
#3
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
3 weeks ago

@darksroad 

 

ABC_ChoCo is right. You may try updating the router firmware to the latest version by referring to this thread, then check if your iPhone 16 Pro will connect to the MLO Network properly:

Archer BE805 New Software Supports ECO Mode, 6GHz EasyMesh Backhaul, and Enhanced VPN Performance

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
2 weeks ago

  @Kevin_Z 

 

BE805 firmware already using version V 1.0.12 / 20240819 / 66201

 

iphone 16 Pro software ios V 18.1.1

  0  
  0  
#5
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
a week ago - last edited a week ago

 

darksroad wrote

  @Kevin_Z 

 

BE805 firmware already using version V 1.0.12 / 20240819 / 66201

 

iphone 16 Pro software ios V 18.1.1

 

@darksroad 

 

Could you please provide the configuration file from your BE805 for further investigation? We are unable to reproduce the issue you reported with the iPhone 16 Pro.

 

If you’re willing to help us investigate further, please send the configuration file via email. Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#6
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
a week ago

  @Kevin_Z 

 

I'm a Korean user and I'm using be805, but I don't understand what your answer means. Germany? be550? What do you mean?

  0  
  0  
#7
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
a week ago

  @Kevin_Z 

 

Where is the configuration file and where can I extract it? I'm using the tplink tether app

  0  
  0  
#8
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
a week ago

@darksroad 

 

You may login to the web interface page of the BE805, then go to Advanced > System Tools > Backup & Restore. This is the guide (Page 121-122).

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#9
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
a week ago

  @Kevin_Z 

 

thx guide

extract file to ready.


Where should I send the email?

  0  
  0  
#10
Options
Re:TP Link BE805 (BE19000) product is not compatible properly with Apple products
a week ago

@darksroad 

 

Please email us the configuration file.

 

If you haven't found the email we sent to you, please check the junk mail box or search for Ticket ID TKID241020202. 

 

Thank you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#11
Options