White list fault

White list fault

White list fault
White list fault
2024-12-01 16:26:06 - last edited a week ago

Hello. Using deco network in white list mode. But after some hours without internet, white list and even black list disappears from deco app and everyone can easly bypass mac filtration. Than you need to restart whole system and switch on white list again to be able to use it. How this problem can be solved? Or maybe need to wait for updates? I got internet off very often and its annoying too much.

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#1
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1 Accepted Solution
Re:White list fault -Solution
a week ago - last edited a week ago

  @Bness 

Hi, Thank you very much for the feedback.

Can I have the model number of your Deco? How about its current firmware version?

It is recommended to refer to this link to submit the Deco APP log:

How to submit Deco APP log

 

Please also make sure the Deco APP is up-to-date.

Best regards.

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#2
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Re:White list fault -Solution
a week ago - last edited a week ago

  @Bness 

Hi, Thank you very much for the feedback.

Can I have the model number of your Deco? How about its current firmware version?

It is recommended to refer to this link to submit the Deco APP log:

How to submit Deco APP log

 

Please also make sure the Deco APP is up-to-date.

Best regards.

Recommended Solution
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#2
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