router speed too slow, stop and start to connect
Dear Sir,
I actually have bought a TP-Link Archer AX73 from Shopee 2 years back. Recently I found the download of
youtube become stop and start often. I check the connection speed on my samsung S7 tab, and found the
wifi speed only 108mps, far from the specified 5400 mps.
I check back the delivery package and found the model number is 2114_5G.
My question are
1. did I get the wrong delivered router?
2. Why actual speed has so much difference from spec,? The speed didnot improve
even I place my tablet next to the router. What can be done to improve it?
Thank you very much.
SY Chan
hp 97397692
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Hi @siantan
To check whether the model is correct, you can refer to the following link to check the model of your device:How to find the model number of your TP-Link device
The 5400Mbps you think refers to the wireless speed specification of the router: AX5400=5 GHz: 4804 Mbps (802.11ax, HE160)+2.4 GHz: 574 Mbps (802.11ax)
The actual speed depends on your network plan and actual usage conditions.
If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:
1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.
2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.
3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.
4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.
5. If the speed is limited to 100M, please check the router WAN or LAN specification on the TP-Link official website, if they are 100Mbps ports, the actual internet speed will not be higher than 100Mbps.
6. If the upload speed is slow, please confirm with the internet service provider how much upload speed they provide, and connect your device to your modem directly to test whether the upload speed is normal.
7. Here are some tips which might improve the speed of your Archer Router:
1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.
2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.
3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.
4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.
5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.
6) Try a few other speedtest servers, other servers might reach better speeds.
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Hi @siantan
To check whether the model is correct, you can refer to the following link to check the model of your device:How to find the model number of your TP-Link device
The 5400Mbps you think refers to the wireless speed specification of the router: AX5400=5 GHz: 4804 Mbps (802.11ax, HE160)+2.4 GHz: 574 Mbps (802.11ax)
The actual speed depends on your network plan and actual usage conditions.
If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:
1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.
2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.
3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.
4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.
5. If the speed is limited to 100M, please check the router WAN or LAN specification on the TP-Link official website, if they are 100Mbps ports, the actual internet speed will not be higher than 100Mbps.
6. If the upload speed is slow, please confirm with the internet service provider how much upload speed they provide, and connect your device to your modem directly to test whether the upload speed is normal.
7. Here are some tips which might improve the speed of your Archer Router:
1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.
2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.
3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.
4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.
5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.
6) Try a few other speedtest servers, other servers might reach better speeds.
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