BE65 PSU UK

BE65 PSU UK

BE65 PSU UK
BE65 PSU UK
2024-11-20 23:01:01 - last edited 3 weeks ago
Model: Deco BE65  
Hardware Version:
Firmware Version:

Hi Team 

 

I need to find a PSU similar to below - I havent been able to find one. 

For BE65 / BE65-5G

 

 

Model is T120330-2D4. Any advice? 39.6W - 12V / 3.3A

Ive emailed support but wanted to reach out on the forum. 

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#1
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1 Accepted Solution
Re:BE65 PSU UK -Solution
2024-11-28 13:10:25 - last edited 3 weeks ago

Hi Team 

 

Good news! - PSU recieved, worked and is stable! :)

 

You can close the case. I will get rid of the old one. 

 

Filee

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#7
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Re:BE65 PSU UK
2024-11-21 03:04:02 - last edited 2024-11-21 03:08:59

  @Filee 

Hi, welcome to the community.

As far as I know, the power adapter is not sold individually.

May I know why you need an extra power adapter? Is there something wrong with the original one(the PSU is also covered in the warranty)? 

Wait for your reply and best regards.

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#2
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Re:BE65 PSU UK
2024-11-21 09:12:53

  @David-TP 

 

I think that one of my PSUs for the BE65 I have is faulty as it keeps losing power. 

However I have an EU one which seems to be fine. Unfortunately I am in the UK so would prefer to have a 3 Pronged one thats working. 

 

:)

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#3
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Re:BE65 PSU UK
2024-11-21 10:04:27 - last edited 2024-11-21 10:08:07

  @Filee 

Hi, Thanks for the quick reply.

I will check with the engineer first to see what might be the recommended solution and will update the email soon.

 

By the way, I saw you mentioned "However I have an EU one which seems to be fine", Do you mean a third-party EU standard PSU(2 Pronged) could be used to power this Deco BE65 properly?

 

Wait for your reply and best regards.

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Re:BE65 PSU UK
2024-11-21 10:16:55 - last edited 2024-11-21 10:17:58

  @David-TP 

 

Not 3rd party,  Work lent me one of these to test yesterday and it seems to be fine. Its official TP Link :)

 

 

 

Its the same W / V / A combo as the other one, just with EU Prongs - I would only ever use Official for obvious reasons on quality etc.

Unfortunately work have no spare 3 Prong - UK ones. Hence why Ive reached out. (Please note I am enquiring about my personal setup at home - Im just lucky work had some of these on hand) 

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#5
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Re:BE65 PSU UK
2024-11-22 02:46:48

  @Filee Thanks for the update. 

I saw the local technical support team has already helped request the part for RMA. The RMA office will help you get the correct UK 3-Prong PSU as soon as possible.

Thank you very much and best regards.

 

 

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#6
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Re:BE65 PSU UK -Solution
2024-11-28 13:10:25 - last edited 3 weeks ago

Hi Team 

 

Good news! - PSU recieved, worked and is stable! :)

 

You can close the case. I will get rid of the old one. 

 

Filee

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#7
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