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Firmware 1.6.1 Build 20241010 Rel. 65389 is causing my Google Nest Hub 2 to loose conectivity

Rafaelcbfc

17 hours ago

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-06-29

Firmware 1.6.1 Build 20241010 Rel. 65389 is causing my Google Nest Hub 2 to loose conectivity

17 hours ago

Tags: #Network Connectivity #Firmware Update #IoT Network

Model: Deco X50

Hardware Version: V1

Firmware Version: 1.6.1 Build 20241010 Rel. 65389

Hi everyone,

Recently my Deco auto-updated to firmware 1.6.1 Build 20241010 Rel. 65389 and since then my Google Nest Hub 2 is struggling to maintain connectivity. It keeps dropping the connection and trying to reconnect, with many issues and this is making it un-usable. Before the update, on version 1.5.5 Build 20240718, the Nest Hub was working just fine. I tried connecting it both on my main network and on my IoT network. My other devices are not facing issues.

Any ideas on how to solve this?

Kind regards

2 Reply

David-TP

4 hours ago

Posts: 12489

Helpful: 1729

Solutions: 1201

Stories: 9

Registered: 2020-04-14

Re:Firmware 1.6.1 Build 20241010 Rel. 65389 is causing my Google Nest Hub 2 to loose conectivity

4 hours ago

@Rafaelcbfc

Hi, Thank you very much for the feedback.

How often would the Google Nest Hub 2 usually drop out?

Have you tried the following suggestions:

1. Please disable "Fast roaming" and "beamforming" under Deco APP>More>Advanced.

2. Set preferred Wi-Fi band and Deco for the Nest hub 2;

-For example, I noticed Google Nest Hub 2 supports 2.4+5GHz. You could set the preferred band to 5GHz and connect to the main Deco X50(or the nearest satellite Deco).

How to select a preferred signal source on the Deco App

Wait for your reply and best regards.

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Rafaelcbfc

LV1

an hour ago

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-06-29

Re:Firmware 1.6.1 Build 20241010 Rel. 65389 is causing my Google Nest Hub 2 to loose conectivity

an hour ago

Hi @David-TP ,

The Nest Hub often drops, mostly in the mornings when I access my nanny camera view or when listening to music. There is no real pattern I could figure out, but it disconnects from time to time.

I have set up the other steps you mentioned since I first started using my Nest Hub 2, as I read about them in the forum. The only difference is that I don't see beamforming as an option anymore on the Android app's version 3.8.88.

best regards

Firmware 1.6.1 Build 20241010 Rel. 65389 is causing my Google Nest Hub 2 to loose conectivity

Firmware 1.6.1 Build 20241010 Rel. 65389 is causing my Google Nest Hub 2 to loose conectivity

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