Deco X95, seamless is not working most of the time and the wifi coverage seems to be small

Deco X95, seamless is not working most of the time and the wifi coverage seems to be small

Deco X95, seamless is not working most of the time and the wifi coverage seems to be small
Deco X95, seamless is not working most of the time and the wifi coverage seems to be small
a week ago
Model: Deco X95  
Hardware Version: V1
Firmware Version: Deco X95(EU)_V1_1.2.5 Build 20240903

Hi All,

 

i have been using the Deco X95 (2-pack) for the past few weeks in my 2 floors home and i have few 2 major issues:

1. phones are not switching to the nearest unit which cause them sometime to have very slow connectivity or complete disconnect.

 

for example:
as im writing these lines im upstairs sitting 0.5 meters from one of my X95 but im still connected to the one downstairs. 

 

sometime its switching sometimes it don't, i checked with Xiaomi \ Samasumg \ Apple phones, all are acting the same.


2. the WiFi coverage is not good as its supposed to be. when im going outside im loosing connectivity at about 20 meters away from the secondary unit, there's only 1 thin wall between me and the unit.

 

from what i feel and expecting from this setup in pretty sure something is wrong, i used to have only single router few years ago and the WiFi coverage was way better than these 2 X95 units.

 

both units are fully updates, all features are enabled and im currently lost.

 

hope you guys can be of assistance.

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Re:Deco X95, seamless is not working most of the time and the wifi coverage seems to be small
a week ago

  @Roeih 

Hi, welcome to the community.

If you turn off/on the WiFi under WLAN, will the Xiaomi \ Samasumg \ Apple phones re-connect to the nearest Deco Mesh AP?

 

Here are some suggestions for your reference:

1. make sure "Fast roaming", and "Beamforming" are enabled under Deco APP>More>Advanced.

2. check the "Mesh Technology" is turned on for the mobile mobiles.

3. try to separate 2.4GHz from 5GHZ, such as:

  • Disable the 2.4GHz band under the Main WiFi network.
  • Enable the IOT network with a different SSID for 2.4GHz only.

 

 

For the wireless coverage, I think 20 meters is already quite far for the Home Routers. If you need extra Mesh coverage, it is suggested to add one more Deco in between.

All our Deco models can be mixed to work together.

 

Thank you very much and best regards.

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