Home

Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > How can I Disable HomeShield from runnning ?

< Wi-Fi Routers

How can I Disable HomeShield from runnning ?

How can I Disable HomeShield from runnning ?

How can I Disable HomeShield from runnning ?

a week ago - last edited a week ago

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-11-09

How can I Disable HomeShield from runnning ?

a week ago - last edited a week ago

Tags: #HomeShield

Model: Archer AX55

Hardware Version: V4

Firmware Version: 1.1.1 Build 20240531 rel.78852(4341)

TP-Link Router: AX3000 / Archer AX55(CA)
Firmware Version: 1.1.1 Build 20240531 rel.78852(4341)
Hardware Version: Archer AX55 v4.0

Home Network:
We have a very simple Home Network, with some wired Desktops and a wireless laptop.
We do not use any *Mesh devices.
We have NO NEED nor have any use for tethering, ..., and I do NOT want HomeShield trying to send data anywhere.

Problems/Issues:
If I click on HomeShield it just sits there hanging, preventing me from doing anything else, I can not go to any other settings, and it won't even let me logout. ?!

(see attached png image file).
So, what is HomeShield trying to do when I click on it.?
What is HomeShield trying to do in the background.?
I do NOT want HomeShield running at all.

Resolution Required:
How can I Disable HomeShield completely.?

Please tell me what settings I need to change to ensure that HomeShield is disabled.

File:

HomeShield_Hanging.pngDownload

0

0

#1

3 Reply

LV7

a week ago - last edited a week ago

Posts: 6978

Helpful: 5194

Solutions: 1129

Stories: 7

Registered: 2013-10-12

Re:How can I Disable HomeShield from runnning ?

a week ago - last edited a week ago

To manage the HomeShield feature you have to install Tether app on your mobile and manage the feature - details.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

0

0

#2

LV1

Sunday

Posts: 6

Helpful: 0

Solutions: 1

Stories: 0

Registered: 2021-04-12

Re:How can I Disable HomeShield from runnning ?

Sunday

@scjet96 Seems like there is an issue with HomeShield...

I can't disable any features in the APP, simply says "Failed to save the information. Please try again later."

Is there something going on with HomeShield?

Sorry to thread jack

0

0

#3

Monday

Posts: 7368

Helpful: 1191

Solutions: 866

Stories: 0

Registered: 2018-12-17

Re:How can I Disable HomeShield from runnning ?

Monday

Hi,

I have sent you a link via private message, to help solve the issue that the HomeShield part cannot load on the webpage.

Please update the firmware and check it again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

0

0

#4