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How can I Disable HomeShield from runnning ?

How can I Disable HomeShield from runnning ?

How can I Disable HomeShield from runnning ?

2024-11-09 07:13:01 - last edited 2024-11-09 07:21:46

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Registered: 2024-11-09

How can I Disable HomeShield from runnning ?

2024-11-09 07:13:01 - last edited 2024-11-09 07:21:46

Tags: #HomeShield

Model: Archer AX55

Hardware Version: V4

Firmware Version: 1.1.1 Build 20240531 rel.78852(4341)

TP-Link Router: AX3000 / Archer AX55(CA)
Firmware Version: 1.1.1 Build 20240531 rel.78852(4341)
Hardware Version: Archer AX55 v4.0

Home Network:
We have a very simple Home Network, with some wired Desktops and a wireless laptop.
We do not use any *Mesh devices.
We have NO NEED nor have any use for tethering, ..., and I do NOT want HomeShield trying to send data anywhere.

Problems/Issues:
If I click on HomeShield it just sits there hanging, preventing me from doing anything else, I can not go to any other settings, and it won't even let me logout. ?!

(see attached png image file).
So, what is HomeShield trying to do when I click on it.?
What is HomeShield trying to do in the background.?
I do NOT want HomeShield running at all.

Resolution Required:
How can I Disable HomeShield completely.?

Please tell me what settings I need to change to ensure that HomeShield is disabled.

File:

HomeShield_Hanging.pngDownload

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#1

4 Reply

LV7

2024-11-09 13:21:08 - last edited 3 weeks ago

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Re:How can I Disable HomeShield from runnning ?

2024-11-09 13:21:08 - last edited 3 weeks ago

To manage the HomeShield feature you have to install Tether app on your mobile and manage the feature - details.

Tether app is a mobile app which you could install and use for remotely configure/manage your wireless router - blue text is a hyperlink.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

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#2

LV1

2024-11-10 17:25:33

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Re:How can I Disable HomeShield from runnning ?

2024-11-10 17:25:33

@scjet96 Seems like there is an issue with HomeShield...

I can't disable any features in the APP, simply says "Failed to save the information. Please try again later."

Is there something going on with HomeShield?

Sorry to thread jack

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#3

2024-11-11 09:05:02

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Re:How can I Disable HomeShield from runnning ?

2024-11-11 09:05:02

Hi,

I have sent you a link via private message, to help solve the issue that the HomeShield part cannot load on the webpage.

Please update the firmware and check it again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

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#4

LV1

3 weeks ago - last edited 3 weeks ago

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Registered: 2024-11-09

Re:How can I Disable HomeShield from runnning ?

3 weeks ago - last edited 3 weeks ago

@Sunshine

Sunshine wrote

@scjet96

Hi,

I have sent you a link via private message, to help solve the issue that the HomeShield part cannot load on the webpage.

Please update the firmware and check it again.

Sorry all for not getting back quickly, I had a trying week.

btw, I did not receive any "link" in any "private message"? -there's a message box in my account settings, but I didn't get any message from you?

Anyway, My Firmware is already the latest, see my top post.

Note again:

We have VoIP here, we do NOT "tether" anything, nor have use for tethering, .... and I do not use a mobile/cellphone, other than for emergency purposes and hence we do NOT install any 3rd-party apps on it.

So now, can someone please help me to disable Homeshield.

When I click on the Homeshield tab to disable it from running it just sits there running doing nothing. (see my top post for the pic), and I can't even go anywhere within my Router, and I can't even exit out of it., ... ?

I'm sure I can't be any more clearer in my explanation than this.

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#5