Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem

Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem

Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem
Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem
2 weeks ago - last edited 2 weeks ago
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.3.0 20240830

When my Deco X60 was set to AP mode before updating to 1.3.0 build 20240830, and the Deco X20 1.5.3 build 20231227, which was also set to AP mode, was connected through the switch,the X60 is the primary device, and the original Guest mode Both Deco X60 and Deco X20 can be distinguished. After the update, all guest connected to Deco X20 will be judged as main network by mobile APP, not as Guest.

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#1
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1 Accepted Solution
Re:Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem-Solution
2 weeks ago - last edited 2 weeks ago

  @David-TP Hi, thanks for your reply, the device connected to the guest mode of Deco X60 is properly classified in the guest list.
Now I have no way of knowing what the status will be like after connecting the X20 directly to the X60, skipping the switch.
Because of the inconvenience caused to management, I have used the brick recovery method to restore the X60's firmware to the previous version, and everything is back to normal.
The settings of my switch have never been changed, but the ports connected to X60 and X20 (both in AP mode) have VLAN Untag set, and their VLAN settings are in the same group in the Router's filtering settings.
The network architecture is Router-->SWITCH |-->Deco X60
                                                                           |-->Deco X20

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#3
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Re:Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem
2 weeks ago

  @JoeMai 

Hi, Welcome to the community.

How about the Guest devices connected to the main Deco X60? Are they also classified as Main Network devices?

I think it might be related to the Ethernet Backhaul between Deco X60 and Deco X20.

Would it help if we temporarily unplug the Ethernet cable from the switch to the satellite Deco X20?

 

Wait for your reply and best regards.

 

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#2
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Re:Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem-Solution
2 weeks ago - last edited 2 weeks ago

  @David-TP Hi, thanks for your reply, the device connected to the guest mode of Deco X60 is properly classified in the guest list.
Now I have no way of knowing what the status will be like after connecting the X20 directly to the X60, skipping the switch.
Because of the inconvenience caused to management, I have used the brick recovery method to restore the X60's firmware to the previous version, and everything is back to normal.
The settings of my switch have never been changed, but the ports connected to X60 and X20 (both in AP mode) have VLAN Untag set, and their VLAN settings are in the same group in the Router's filtering settings.
The network architecture is Router-->SWITCH |-->Deco X60
                                                                           |-->Deco X20

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#3
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Re:Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem
2 weeks ago

  @JoeMai 

Hi, Thanks for the feedback.

Deco in AP mode no longer uses VLAN tags to separate the Guest Network from the Main Network. The issue more lies in the firmware.

I will report it to the engineers first and keep checking whether there is similar feedback later.

Since 1.3.0 is the latest official firmware and also adds many new features, later if you plan to update to 1.3.0 again, I hope you can help me run the above test and submit the Deco APP log(How to submit Deco APP log).

 

Thank you very much for your cooperation and support.

Best regards.

 

 

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#4
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Re:Deco x60 update 1.3.0 build 20240830 and Old Deco X20 have a some problem
2 weeks ago - last edited 2 weeks ago

  @David-TP Hi, I understand. I may wait for a newer version, test again and report the APP log.
The current old firmware status is DecoX60 and X20. Both the devices in the main network and guest mode are in the same network domain set by the VLan under the Router, such as 192.168.6.0/24.
However, the mobile APP can normally display that the device is connected to a different SSID (Main or Guest).

By the way, I always forgot to mention that after updating the firmware, several hardware devices that I had never seen before appeared on the main network of the mobile App. They were physically connected but had no IP address.

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#5
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