Home report in Tether hangs
When trying to see a report, my Tether app hangs with the home icon. Requires closing of Tether app. Is there some reason I am not able to see reports?
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Hi, thanks for posting question here.
Did it work properly before? It is suggested to update Tether app to latest from Apple Store or Google Play.
You may also contact local support for direct help.
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I just bought my tp-link router, and I just installed the Tether app on my phone.
When I go to the Android app store, I already have the latest app version.
So I deleted the app and reinstalled it. I still have the same problem. This time, it eventually timed out and states "Unable to connect to the device, please try again." I am able to see other data from the router so not sure why the connection does not work for reports.
I will try local support link.
Thanks,
Steve
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Installed Tether app on my iPad, and I am able to get reports using the app on my iPad. I still cannot get reports on my Android app.Very frustrating.
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Hi, so sorry to hear that.
May I confirm the model and OS of your Android phone?
And could you please also share the version of Tether app on your Android phone?
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Galaxy S21+ 5G
Android version 14
(System update 54 applied 11/17/24)
One UI version 6.1
Tether version 4.7.36
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Hi, thanks for your update~
Please do not worry, we have confirmed that the issue you feedback will be resolved in newer Tether app version, which will be released in the near future.
Thanks for your understanding and patience.
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Thank you. I look forward to having the new app version soon.
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