Printer hidden
Since installing the RE500X to improve my Internet TV I have been unable to see my wifi HP Laserjet 400 printer from PC or mobile phone. Help please.
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Hi, Thank you very much for the message.
Is the host router also from TP-Link?
Are the wifi HP Laserjet 400 printers as well as the mobile/PC all connected to the Host router WiFi or RE500X?
- Did you set the same SSID on RE500x as the WiFi of the Host router?
- And if you try to ping the IP address of the printer on the PC, will you get any response here- How to Use the Ping Command
Wait for your reply and best regards.
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David-TP wrote
Hi, Thank you very much for the message.
Is the host router also from TP-Link?
Are the wifi HP Laserjet 400 printers as well as the mobile/PC all connected to the Host router WiFi or RE500X?
- Did you set the same SSID on RE500x as the WiFi of the Host router?
- And if you try to ping the IP address of the printer on the PC, will you get any response here- How to Use the Ping Command
Wait for your reply and best regards.
Hello David,
Thanks for your detailed reply.
After several days of trying to solve the problem, I have decided that the problem canonly be a failed wifi module in the printer. It conincided with chaning to a TP-Link routers and the mega DANA electrical storm in my area that lasted for 3 hours while all the damage was being done in Valencia. There were a few power surges and I think the wifi circuit board has been blown.
I'll try another printer (my current one is also quite old) and let you know what happens.
Thanks again.
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