hi,

firstly I am very technically challenged lol, I have read the quick start over and over to see if I have missed the magical word, alacazam or izzy wizzy lets get busy, but nope still not working, I even used the web portal...eventually.

And still I am left with an orange indicating no internet connection.

I have tried to get the details from plusnet but it would be easier plucking a feather from a dog !

surely someone has one of these running on the plusnet service, if not, then amazon can have it back....

thanks everyone