@maverick1103 I too am wait for the Easymesh upgrade. It's been so long as the page has identified this device to be upgraded to Easymesh is "planned" https://www.tp-link.com/ca/easymesh/product-list/

I've been waiting since July 2024

  @Frankco6 

Yes, unfortunately, who knows when or if it'll come...

I'm tempted to return both of my AXE5400 and RE815XE devices as it's annoying that the TP-Link hasn't enabled EasyMesh on the RE815XE; however, looking at other devices, I can't get anything equivalent at the same price.

  @maverick1103 

I wish I'd seen this post earlier i would not have gone with RE815XE but chosen another manufacturer.

Why do this company advertise  a product as "Planned" but don't follow up with actual firmware upgrade. Leaving you with a useless product.

I now have 2 devices that are not compatible.

ARCHER 550

RE815XE 

  @October31 frustrating isn't it? Luckily I purchased both of mine from Amazon so I'm tempted to go back to them about it for a return due to false advertising.

  @maverick1103  I would certainly go down that route and try.

I've just found out that a few of their routers have open scourced programming. So does that mean we are waiting for some freelance techie to write the firmware so I can use their products. That's a joke. 

I might send the DD-WRT licence to Newcastle uni to see if they can do it quicker. 

Another note, I've noticed there's not much interaction from their support when there's genuine reason for complaint.

  @maverick1103 

I've just got a return and refund  sorted with amazon. Happy days

Now what do I replace the RE815XE 

  @October31 Ah great news, I'll call them this weekend and try my luck, but I need to work out what device I'll switch to as I'll be reliant on wireless backhaul, so a tri-band device is a must.

Interesting to hear that it's open source!

I've also noticed the same when I've reached out to their support, the lack of response is awful!

  @maverick1103 

Amazon were very helpful, when I'd navigated all the automated routes and got to speak to someone.

I'm now in the same boat of what to go for.

  @October31 how old were your devices? I purchased the router in October and the RE a month later.

I think I'll go with a triple-pack tri-band mesh network next, although they are a bit pricey.