How do I connect

How do I connect

How do I connect
How do I connect
3 weeks ago
Model: Deco E4  
Hardware Version:
Firmware Version:

Help, this was supposed to be easy !

I have just bought a set of 3 deco E4 and I have no idea how to connect them, I have a BT smart hub2 - do I connect them to the smart hub or do I connect them to the box in the wall ?

 

I've tried both and connecting to the router my speeds are shockingly low 4kpbs

 

If I connect to the wall it's asking for  pppoe ?? 

 

I wish I hadn't bothered, please can some one tell me what to do in simple English and step by step 

 

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#1
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1 Reply
Re:How do I connect
3 weeks ago

  @JoJenki 

 

Hi, probably best to connect to the box on the wall directly with your first (main) Deco unit, PPPoE details for BT are:

 

Username: bthomehub@btbroadband.com

Password: BT

 

Cheers

 

 

BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
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#2
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