Parental Controls not working - Archer VX1800v

Parental Controls not working - Archer VX1800v

Parental Controls not working - Archer VX1800v
Parental Controls not working - Archer VX1800v
a week ago - last edited a week ago
Model: Archer VX1800v  
Hardware Version: V1
Firmware Version: 0.13.0 2.0.0 v6092.0 Build 240925 Rel.11089n

Hi TP Link,

 

Recently the parental controls of my Archer VX1800v_189F modem router stopped working.

 

Is there a problem with it?

 

The rule I created was working for the past 12 months until a month or so ago.  I have updated the firmware tonight in case that was the cause and it has not fixed the problem.

 

I have set the rule to block (for example) tiktok.com and tiktok.  All the days of the week are ticked.  Time set to block all access from 10pm-6am. 

When I try and open the page (tiktok.com) on the browser, it takes a long time to load, and then comes up with an error message.  But then, a few seconds later it reloads the page in full automatically allowing my child to access tik tok, which I want to block.

 

In the insights section, I can see there are no unblocked websites, and the blocked history shows tik tok listed as a blocked website with the time accessed from this evening, even though I was able indeed to access it when it loaded the second time.

 

Is there a firmware problem with the modem / router?

 

Many thanks! 

dim

 

 

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#1
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3 Reply
Re:Parental Controls not working - Archer VX1800v
a week ago

  @dimg 

Hi,

 

Please create a new profile for this device. And make sure the device does not have random MAC addresses enabled.

You can also test it with other devices, to check if only certain device has this issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Parental Controls not working - Archer VX1800v
a week ago - last edited a week ago

  @Sunshine 

 

Hi,

 

I created a new profile and bound the MAC addresses.

 

This now works for some sites, but not dis cord . com

 

Are you able to advise how to block dis cord . com in the filter?  I have put in various variations of dis cord . com into the parental control and the site still loads.

 

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#3
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Re:Parental Controls not working - Archer VX1800v
Monday

  @dimg 

Hi,

 

The reason of the problem may be that some websites and apps have multiple domain names.

We do not have information about which domain name needs to be set to block this certain site. You can search if there are experience posts from others.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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