Dear TP Link,
The Deco App for iOS has the following issue when identifying connected devices:
- It doesn't capture always properly their names
- For those whose names are not captured properly we have the option to enter a name manually... only to discover some time after that that the name is changed to something esle.
Hi, Nice to see you again.
Many mobile devices are updated to support randomized MAC addresses which made device recognition rather difficult, especially for Apple devices.
If possible, it is suggested to turn off "Private Address" on the mobile devices first:
https://support.apple.com/en-us/102509
Thank you very much and best regards.
Hi David, thanks for the quick response. For some of the users Private WIFI Address has been off the whole time, and for some indied it has been on.
But the problem occurs with all of them...
I noted that this pertains to iPhones, so what you are saying sounds as a logical cause, but I don't understand why it happens also to phones with the function switched off.
Helpful: 1
Views: 38
Replies: 2
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
