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Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release

AlmogY

2024-10-27 22:34:29 - last edited 2024-11-08 09:47:32

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Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release

2024-10-27 22:34:29 - last edited 2024-11-08 09:47:32

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Model: Archer TX20U Plus

Hardware Version: V1

Firmware Version: 5001.19.113.2

I have Windows 10, and the hotspot's creation depends on the Internet connection. If I am connected via 2.4 GHz, the hotspot that will be created will also be 2.4 GHz, and similarly for 5 GHz (I can't choose a specific band for the hotspot).

Since the new driver release (Archer TX20U Plus(US)_V1_5001.19.113.2_win10_win11), I can't create a hotspot under a 5 GHz connection, (although in 2.4 GHz mode, everything works)

However, in the previous version (Archer TX20U Plus(US)_V1_5001.15.129.0_Win10_Win11) I do succeed to create 5 GHz hotspot

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woozle

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2024-10-31 15:13:41 - last edited 2024-11-08 09:47:32

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Re:Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release-Solution

2024-10-31 15:13:41 - last edited 2024-11-08 09:47:32

@AlmogY

Hi,

What channels are supported by your Wi-Fi router? Only the ones visible in your screenshot or more?

Note that if you router broadcasts on a Wi-Fi channel that requires DFS, then creating a hotspot with the TX20U Plus on that channel will most likely not be possible.
I don't own a TX20U Plus in particular, but my similar USB Wi-Fi adapters don't support creating a hotspot on a channel that requires the use of DFS (channels 52-64 and 100-140). I assume the hardware just doesn't support it.

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Sunshine

2024-10-31 11:33:32

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Re:Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release

2024-10-31 11:33:32

@AlmogY

Hi,

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241069202, please check your email box and ensure the support email is well received.

Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

AlmogY

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2024-10-31 12:36:12

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Re:Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release

2024-10-31 12:36:12

@Sunshine

Update:

The problem was also reproduced in a previous version, but I noticed that if I define a specific channel (e.g. 36) in the router settings (under the 5Ghz settings) then the issue does not happen

On the other hand, if the channel is set to "Auto" (which is the default), then the issue occurs

Maybe it will help to analyze this issue

woozle

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2024-10-31 15:13:41 - last edited 2024-11-08 09:47:32

Posts: 2891

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Re:Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release-Solution

2024-10-31 15:13:41 - last edited 2024-11-08 09:47:32

@AlmogY

Hi,

What channels are supported by your Wi-Fi router? Only the ones visible in your screenshot or more?

Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release

Archer TX20U Plus | Unable to create 5GHz Hotspot due to the new driver release

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