WhatsApp Voice And Video Calling Is Also Disconnecting

WhatsApp Voice And Video Calling Is Also Disconnecting

WhatsApp Voice And Video Calling Is Also Disconnecting
WhatsApp Voice And Video Calling Is Also Disconnecting
2024-10-27 20:33:59 - last edited 2024-11-10 10:06:35
Tags: #WhatsApp disconnection problem
Model: RE600X  
Hardware Version: V2
Firmware Version: 1.0.5 Build 20240512 Rel. 57386

Hello dear friends, I am losing my connection while making voice and video calls on my Re600x device and whatsapp. I did all the research but I couldn't find a solution, please help

By the way, I don't have any problems when I connect to the main modem

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#1
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1 Accepted Solution
Re:WhatsApp Voice And Video Calling Is Also Disconnecting-Solution
2024-10-30 08:06:07 - last edited 2024-11-10 10:06:35

  @KinqWolf 

Hi,

 

If you are connecting to the 2.4G, please switch to 5G and check if the issue still exists.

And make sure that the RE and the backend device are within a good signal range.

 

If it still cannot work, you can also reconfigure the RE. 

Besides, please also check if the other device have the same issue when connecting to RE to locate if it is an issue with certain device or with WhatsAPP.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:WhatsApp Voice And Video Calling Is Also Disconnecting-Solution
2024-10-30 08:06:07 - last edited 2024-11-10 10:06:35

  @KinqWolf 

Hi,

 

If you are connecting to the 2.4G, please switch to 5G and check if the issue still exists.

And make sure that the RE and the backend device are within a good signal range.

 

If it still cannot work, you can also reconfigure the RE. 

Besides, please also check if the other device have the same issue when connecting to RE to locate if it is an issue with certain device or with WhatsAPP.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:WhatsApp Voice And Video Calling Is Also Disconnecting
2024-11-10 10:06:25
Surprisingly, when I turned on a single channel the problem was resolved.As far as I know, we could connect to two channels separately.Do you have any information on how this is done?

  @Güneş ışığı 

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