VPN-Client via NordVPN stuck in Connecting
My VPC Client stuck in Connecting. I tried different server of NordVPN but it's not working.
From my mobile devise it's working dine via the NordVPN app.
I tried the trouble shouting but it didn't helped.
Any idea ? I saw there are some others having the same issues.
Thanks in Advance
Jörn
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@David-TP thank you very much and sorry für the late reply.
The hint with the credentials solved the issue. They are mentioned as optional so i thought it's not needed.
Beste wihses
Jörn
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Hi, Thank you very much for the feedback.
I noticed you had the Deco X50 for a while. Did this issue start recently?
Could you please refer to the reply here to check:
https://community.tp-link.com/en/home/forum/topic/710338?replyId=1427120
- Whether you have input the correct NordVPN server credentials from the websites instead of the NordVPN APP login username and password.
- Is the current VPN Client status similar to the attached picture?
- Please send the email to support.forum@tp-link.com with the requested VPN config files and system logs.
Wait for your reply and best regards.
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@David-TP thank you very much and sorry für the late reply.
The hint with the credentials solved the issue. They are mentioned as optional so i thought it's not needed.
Beste wihses
Jörn
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