Periodic freezing of streaming content

Periodic freezing of streaming content

Periodic freezing of streaming content
Periodic freezing of streaming content
2024-10-02 00:44:32
Tags: #Network Connectivity #Streaming freeze
Model: Deco S4  
Hardware Version: V2
Firmware Version:

Model: Deco S4

Hardware Version: 2.0

Firmware Version: 1.6.1 Build 20231228 Rel 59072

Internet Connection Type: Dynamic IP

 

I have a setup with the ISP router set to pass through and three TP-Link

S4(2.0) access points set up in a mesh, one acting as router. The problem appears on two laptops that are connected to the network that periodically (and non-synchronously) freeze during Zoom and Teams calls. One of the computers is connected with an ethernet cable, the other has a wireless connection. The freezes last about 30 seconds usually.

 

I have tried the following:

 

Rebooted the Main Deco

Updated the firmware from the Deco app

Moved the Decos around

 

After all these steps the streams still freeze at what seems like random moments. I have noticed that sometimes the devices seem to be running at 100% CPU, but this doesn’t seem correlated to the freezes.

 

I have attached an error log for tonight when the last errors occurred. I don’t know how to read the log so your help is appreciated:

 

Tue Oct 1 16:02:11 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 16:02:11 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 16:02:11 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 16:04:12 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.102

Tue Oct 1 16:04:12 2024 daemon.err udhcpd[5724]: clear ip c0a84466

Tue Oct 1 16:04:51 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.106

Tue Oct 1 16:04:51 2024 daemon.err udhcpd[5724]: clear ip c0a8446a

Tue Oct 1 16:13:56 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.116

Tue Oct 1 16:13:56 2024 daemon.err udhcpd[5724]: clear ip c0a84474

Tue Oct 1 16:14:30 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.115

Tue Oct 1 16:14:30 2024 daemon.err udhcpd[5724]: clear ip c0a84473

Tue Oct 1 16:18:15 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.111

Tue Oct 1 16:18:15 2024 daemon.err udhcpd[5724]: clear ip c0a8446f

Tue Oct 1 16:21:20 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.104

Tue Oct 1 16:21:20 2024 daemon.err udhcpd[5724]: clear ip c0a84468

Tue Oct 1 16:26:23 2024 daemon.err udhcpd[5724]: Found static lease: c0a8446c

Tue Oct 1 16:26:23 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.108

Tue Oct 1 16:26:23 2024 daemon.err udhcpd[5724]: clear ip c0a8446c

Tue Oct 1 16:29:14 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 16:29:14 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 16:29:14 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 16:29:14 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 16:29:40 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.105

Tue Oct 1 16:29:40 2024 daemon.err udhcpd[5724]: clear ip c0a84469

Tue Oct 1 16:29:44 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.103

Tue Oct 1 16:29:44 2024 daemon.err udhcpd[5724]: clear ip c0a84467

Tue Oct 1 16:32:26 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 16:32:26 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 16:32:33 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 16:32:33 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 16:32:40 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 16:32:40 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 16:36:02 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.110

Tue Oct 1 16:36:02 2024 daemon.err udhcpd[5724]: clear ip c0a8446e

Tue Oct 1 16:39:38 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 16:39:38 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 16:39:38 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 16:39:38 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 16:39:49 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.120

Tue Oct 1 16:39:49 2024 daemon.err udhcpd[5724]: clear ip c0a84478

Tue Oct 1 16:39:56 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.112

Tue Oct 1 16:39:56 2024 daemon.err udhcpd[5724]: clear ip c0a84470

Tue Oct 1 16:41:47 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.118

Tue Oct 1 16:41:47 2024 daemon.err udhcpd[5724]: clear ip c0a84476

Tue Oct 1 16:47:57 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 16:47:57 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 16:47:57 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 16:47:57 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 16:50:15 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.101

Tue Oct 1 16:50:15 2024 daemon.err udhcpd[5724]: clear ip c0a84465

Tue Oct 1 16:50:47 2024 daemon.err udhcpd[5724]: Found static lease: c0a8446b

Tue Oct 1 16:50:47 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.107

Tue Oct 1 16:50:47 2024 daemon.err udhcpd[5724]: clear ip c0a8446b

Tue Oct 1 16:51:06 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.109

Tue Oct 1 16:51:06 2024 daemon.err udhcpd[5724]: clear ip c0a8446d

Tue Oct 1 16:52:33 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.113

Tue Oct 1 16:52:33 2024 daemon.err udhcpd[5724]: clear ip c0a84471

Tue Oct 1 16:52:48 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.117

Tue Oct 1 16:52:48 2024 daemon.err udhcpd[5724]: clear ip c0a84475

Tue Oct 1 16:53:22 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.119

Tue Oct 1 16:53:22 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 16:54:40 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.114

Tue Oct 1 16:54:40 2024 daemon.err udhcpd[5724]: clear ip c0a84472

Tue Oct 1 17:00:30 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 17:00:30 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 17:00:30 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 17:00:30 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 17:01:54 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.121

Tue Oct 1 17:01:54 2024 daemon.err udhcpd[5724]: clear ip c0a84479

Tue Oct 1 17:04:12 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.102

Tue Oct 1 17:04:12 2024 daemon.err udhcpd[5724]: clear ip c0a84466

Tue Oct 1 17:04:51 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.106

Tue Oct 1 17:04:51 2024 daemon.err udhcpd[5724]: clear ip c0a8446a

Tue Oct 1 17:13:56 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.116

Tue Oct 1 17:13:56 2024 daemon.err udhcpd[5724]: clear ip c0a84474

Tue Oct 1 17:14:31 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.115

Tue Oct 1 17:14:31 2024 daemon.err udhcpd[5724]: clear ip c0a84473

Tue Oct 1 17:18:16 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.111

Tue Oct 1 17:18:16 2024 daemon.err udhcpd[5724]: clear ip c0a8446f

Tue Oct 1 17:18:16 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 17:18:16 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 17:18:23 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 17:18:23 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 17:18:30 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 17:18:30 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 17:21:19 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 17:21:19 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 17:21:19 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 17:21:19 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 17:21:20 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.104

Tue Oct 1 17:21:20 2024 daemon.err udhcpd[5724]: clear ip c0a84468

Tue Oct 1 17:26:23 2024 daemon.err udhcpd[5724]: Found static lease: c0a8446c

Tue Oct 1 17:26:23 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.108

Tue Oct 1 17:26:23 2024 daemon.err udhcpd[5724]: clear ip c0a8446c

Tue Oct 1 17:29:40 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.105

Tue Oct 1 17:29:40 2024 daemon.err udhcpd[5724]: clear ip c0a84469

Tue Oct 1 17:29:40 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 17:29:40 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 17:29:40 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 17:29:40 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 17:29:44 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.103

Tue Oct 1 17:29:44 2024 daemon.err udhcpd[5724]: clear ip c0a84467

Tue Oct 1 17:36:03 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.110

Tue Oct 1 17:36:03 2024 daemon.err udhcpd[5724]: clear ip c0a8446e

Tue Oct 1 17:39:49 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.120

Tue Oct 1 17:39:49 2024 daemon.err udhcpd[5724]: clear ip c0a84478

Tue Oct 1 17:39:56 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.112

Tue Oct 1 17:39:56 2024 daemon.err udhcpd[5724]: clear ip c0a84470

Tue Oct 1 17:41:48 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.118

Tue Oct 1 17:41:48 2024 daemon.err udhcpd[5724]: clear ip c0a84476

Tue Oct 1 17:44:11 2024 user.err IMPROXY: ERROR[imp_group_print@409]:

interface br-lan:fe80::b2a7:b9ff:fed4:bc38

 

Tue Oct 1 17:44:11 2024 user.err IMPROXY: ERROR[imp_group_print@414]: group ff05::2 exclude mode

Tue Oct 1 17:44:11 2024 user.err IMPROXY: ERROR[imp_group_print@416]:               group time 260

Tue Oct 1 17:44:11 2024 user.err IMPROXY: ERROR[imp_group_print@417]:               version: 3

Tue Oct 1 17:50:15 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.101

Tue Oct 1 17:50:15 2024 daemon.err udhcpd[5724]: clear ip c0a84465

Tue Oct 1 17:50:47 2024 daemon.err udhcpd[5724]: Found static lease: c0a8446b

Tue Oct 1 17:50:47 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.107

Tue Oct 1 17:50:47 2024 daemon.err udhcpd[5724]: clear ip c0a8446b

Tue Oct 1 17:51:06 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.109

Tue Oct 1 17:51:06 2024 daemon.err udhcpd[5724]: clear ip c0a8446d

Tue Oct 1 17:52:33 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.113

Tue Oct 1 17:52:33 2024 daemon.err udhcpd[5724]: clear ip c0a84471

Tue Oct 1 17:52:48 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.117

Tue Oct 1 17:52:48 2024 daemon.err udhcpd[5724]: clear ip c0a84475

Tue Oct 1 17:53:22 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.119

Tue Oct 1 17:53:22 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 17:54:41 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.114

Tue Oct 1 17:54:41 2024 daemon.err udhcpd[5724]: clear ip c0a84472

Tue Oct 1 18:01:56 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.121

Tue Oct 1 18:01:56 2024 daemon.err udhcpd[5724]: clear ip c0a84479

Tue Oct 1 18:03:47 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 18:03:47 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 18:03:54 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 18:03:54 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 18:04:01 2024 daemon.err udhcpd[5724]: clear ip c0a84477

Tue Oct 1 18:04:01 2024 daemon.err udhcpd[5724]: Sending OFFER of 192.168.68.119

Tue Oct 1 18:04:13 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.102

Tue Oct 1 18:04:13 2024 daemon.err udhcpd[5724]: clear ip c0a84466

Tue Oct 1 18:04:51 2024 daemon.err udhcpd[5724]: Sending ACK to 192.168.68.106

Tue Oct 1 18:04:51 2024 daemon.err udhcpd[5724]: clear ip c0a8446a

 

 

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#1
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1 Reply
Re:Periodic freezing of streaming content
2 weeks ago

  @Jon128 

Hi, welcome to the community.

Have you tried the following troubleshooting guide:

Zoom or Microsoft Teams frozen or hanging when connected to Deco

Thank you very much and best regards.

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#2
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