clients cannot connect to Deco P7 in XE75 MeshNetwork

RLDJ9

2024-10-01 10:32:30 - last edited 15 hours ago

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Registered: 2024-09-09

clients cannot connect to Deco P7 in XE75 MeshNetwork

2024-10-01 10:32:30 - last edited 15 hours ago

Model: Deco P7 Deco XE75

Hardware Version: V1

Firmware Version: 1.4.11

I have a Mesh network with multiple XE75 all working fine.(using latest FW)

I then tried to connect Deco P7 via WI-Fi to this Network which also works (using latest FW)

I can see the Deco P7 in the overview map however, I am not able to connect any client sto the P7.

Also tried to switch off fast roaming - no success either.

When I have tried to setup the P7 as its own network connecting directly to the router then all is working fine.

Factory reset didnt help.

I tried the same with another P7 - same results above.

Somehow it seems that P7 cannot work with XE75 in teh same Wifi Network.

Any ideas?

1 Accepted Solution

Sunshine

2024-10-07 07:13:29 - last edited 15 hours ago

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Re:clients cannot connect to Deco P7 in XE75 MeshNetwork-Solution

2024-10-07 07:13:29 - last edited 15 hours ago

@RLDJ9

Hi,

All Deco models can work together.

It’s possible that the device prioritized connecting to the Deco XE75 when connect to Deco network. You can connect a wired device directly to the P7 unit and test if it will show up in the P7's client list.

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clients cannot connect to Deco P7 in XE75 MeshNetwork

clients cannot connect to Deco P7 in XE75 MeshNetwork

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