Home

Forums

Stories

Knowledge Base

Home Network Community > Deco > DECO X50 - The satellite device is offline on the app while it actually works regularly

< Deco

DECO X50 - The satellite device is offline on the app while it actually works regularly

2024-09-08 22:43:58

Posts: 9

Helpful: 6

Solutions: 0

Stories: 0

Registered: 2023-05-20

DECO X50 - The satellite device is offline on the app while it actually works regularly

2024-09-08 22:43:58

Tags:

Model: Deco X50

Hardware Version: V1

Firmware Version: 20231229 rel 43148

For a few months it happens that the satellite device has been offline but in reality it works regularly.

What does this problem depend on?

Thank you

File:

IMG_3052.pngDownload

1 Reply

2024-09-09 03:17:52

Posts: 12823

Helpful: 1801

Solutions: 1297

Stories: 9

Registered: 2020-04-14

Re:DECO X50 - The satellite device is offline on the app while it actually works regularly

2024-09-09 03:17:52

Hi, Thank you very much for the feedback.

Please install the beta firmware here for Deco X50_V1.2 to see whether it helped:

Wait for your reply and best regards.