No internet connection in AP Mode

No internet connection in AP Mode

No internet connection in AP Mode
No internet connection in AP Mode
2024-09-01 08:55:00 - last edited 2024-09-01 11:41:25
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.2.11 Build 20240724 Rel. 38913

Hello,

 

first i have configured my Mesh system in router mode. Everything worked fine. But i wasn't able to resolve the name of every devices which was connected directly on my box with Ethernet.

So i decided to switch into AP mode. Now every devices see each other (they are now on the same network) but now my Deco System doesn't manage to access internet. and i can see an alert on the App. However, every devices connected on the wifi are able to access internet.

 

I tried to reboot the system and the internet box without success.

 

If i switch again in router mode, internet acces is available again. If i switch again in AP mode, internet access fails.

 

Thanks for your help.

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Re:No internet connection in AP Mode
2024-09-02 08:46:19

  @Laurent_77 

Hi, welcome to the community.

Can I have the model number of the ISP-provided modem/router( or gateway) that the main Deco is connected to?

Did the main Deco XE75 turn solid red after switching to Access Point mode?

Have you set any DNS filter or Access Control on the ISP-provided router?

 

Wait for your reply and best regards.

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