Super slow connection after firmware update - Deco X20
Hello,
Last night i checked the Deco app and saw that there is a firmware update availalble for my Decos, after succesfully installing the udpate, connection to the internet was extremly slow to the point of disconnecting.
Had to remove my network, factory reset all my Decos and reinstall/reconfigure them again from scrath. So thanks for that! No more firmware updates for me!
Please check and test your updates before pushing them to users, don't be like Crowdstrike 🤦♂️!
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Similar issue here .
X60 , X20 , P9 and M4
It doesn't even seem possible to change my main unit so I'm going to have to go set up each one from scratch.
Wife and kids are asking 'why do we need all this fancy kit when other people's stuff 'just works' '
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@IlleAndrei same here, spent half my holiday trying to fix it. Thanks for nothing TP-Link!
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@tdover46 you have to reset your deco and it works
no thank you TP link for this waste of Time.
i opened a ticket and told all of this to a technician but they seem not to read community forum to help people...
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Hi @IlleAndrei , could you please help provide more information about the issue with your Deco X20 after you upgrade the firmware?
What are the hardware version and the firmware versions before and after the upgrade?
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Although you reported similar issues, the inconsistency in your Deco models makes it difficult for us to quickly understand and follow up on the problem.
We suggest that you create a new post yourself, providing a more detailed description of the issue, including the product model, hardware version, and the firmware versions before and after the upgrade.
Thanks for your understanding and best regrads!
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@Sunshine I have the exact same model as the original poster and updated to firmware 1.5.5.
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Hi,
To better assist you, I've created a support ticket via your registered email address, to better follow up and look into the issue. The ticket ID is TKID240908431, please check your email box and ensure the support email is well received.
Thanks!
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Helpful: 4
Views: 509
Replies: 10
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