Sudden issues in P9/M5 mesh network (noticed after firmware upgrade)

Sudden issues in P9/M5 mesh network (noticed after firmware upgrade)

Sudden issues in P9/M5 mesh network (noticed after firmware upgrade)
Sudden issues in P9/M5 mesh network (noticed after firmware upgrade)
2024-08-25 12:30:48
Model: Deco P9  
Hardware Version: V2
Firmware Version: 1.2.1

I noticed last night that i had a firmware upgrade pending on the Deco app. I completed the upgrade successfully, but have been plagued by issues ever since.

 

I have a P9 connected to my ISP router in my hallway. I then have another P9 in a garden office that is connected using backhaul (as Wifi is out of reach). I then have three M5s  that are around the house. The mesh network is set up as "Wireless Router" and wifi on my ISP router is disabled. Until yesterday, everything ran smoothly with no issues.

 

Now, when the devices work fine, all is well. But frequently (multiple times an hour), they seem to lose connection completely. Internet is broken, pages don't load on browsers, videos pause, games don't work. This can last anywhere from seconds to minutes. 

 

I'm not particularly network savvy, but when I check out tplinkdeco.net the only consistent thing I can see is that in the periods of outage, CPU usage shows as 100%. I don't understand enough about the log files to know what is causing this, but it only occurred after the recent firmware upgrade. I've tried rebooting the network and the ISP router multiple times to no avail. I've also tried deleting the network, recreating it and adding every TP Link device back one by one, again to no avail.

 

The Deco app is very up and down - i can use it for a few minutes, then it tells me there's no network anymore, then it's back, then it's down etc. Most of the options in the app don't work and I get an error saying changes can't be saved or to access app via my deco wifi to make changes (which I'm doing). The tplinkdeco.net site is even worse - very intermittent in terms of whether I can even get in or not. Often I get a spinny wheel upon log in and I can't get any further.

 

All devices:

 - Main P9 - 1.2.1 Build 20240716 Rel 60900 firmware

 - Living Room M5 - 1.7.8 Build 20240719 Rel 70981 firmware

 - Main Bedroom M5 - 1.7.8 Build 20240719 Rel 70981 firmware

 - Garden Office P9 - 1.2.1 Build 20240716 Rel 60900 firmware

 - Spare Bedroom M5 - 1.7.8 build 20240719 Rel 70981 firmware

 

Examples of repeated log messages (no idea what they mean):

In critical section:

Sun Aug 25 12:39:26 2024 user.emerg syslog: tp211,21[11586]: H323

Sun Aug 25 12:39:27 2024 user.emerg syslog: tp211,21[11586]: RTSP

Sun Aug 25 12:39:27 2024 user.emerg syslog: tp211,21[11586]: SIP

Sun Aug 25 12:39:27 2024 user.emerg syslog: tp211,21[11586]: PPTP

Sun Aug 25 12:39:27 2024 user.emerg syslog: tp211,21[11586]: L2TP

Sun Aug 25 12:39:27 2024 user.emerg syslog: tp211,21[11586]: IPSEC

Sun Aug 25 13:12:34 2024 user.emerg syslog: tp215,22[8911]:

Sun Aug 25 13:24:43 2024 user.emerg syslog: tp215,22[24956]:

 

In warning section:

Sun Aug 25 13:25:48 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:48 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:48 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:49 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:49 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:49 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:49 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:49 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:49 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:25:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff62:f5ec is link-local multicast address

Sun Aug 25 13:26:13 2024 user.warn IMPROXY: WARNING[mcast_recv_igmp@753]: Don't exist this Downstream VIF

Sun Aug 25 13:26:38 2024 user.warn IMPROXY: WARNING[mcast_recv_igmp@707]: Don't exist this VIF 15

 

In error section:

Sun Aug 25 13:16:42 2024 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Aug 25 13:16:42 2024 daemon.err client_mgmt: client_mac:A6-2F-98-62-F5-EC, client_ifname:ath1, client_action:disassociate
Sun Aug 25 13:16:42 2024 daemon.err client_mgmt: client(A6-2F-98-62-F5-EC) disassocaite by if(ath1).
Sun Aug 25 13:16:42 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:16:42 2024 daemon.err udhcpd[9201]: Sending ACK to 192.168.68.109
Sun Aug 25 13:16:42 2024 daemon.err udhcpd[9201]: clear ip c0a8446d
Sun Aug 25 13:16:59 2024 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Aug 25 13:16:59 2024 daemon.err client_mgmt: client_mac:A6-2F-98-62-F5-EC, client_ifname:ath1, client_action:associate
Sun Aug 25 13:16:59 2024 daemon.err client_mgmt: client(A6-2F-98-62-F5-EC) assocaite by if(ath1).
Sun Aug 25 13:16:59 2024 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Aug 25 13:16:59 2024 daemon.err client_mgmt: client_mac:A6-2F-98-62-F5-EC, client_ifname:ath1, client_action:disassociate
Sun Aug 25 13:16:59 2024 daemon.err client_mgmt: client(A6-2F-98-62-F5-EC) disassocaite by if(ath1).
Sun Aug 25 13:16:59 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:01 2024 daemon.err client_mgmt: wireless client associate or disassociate.
Sun Aug 25 13:17:01 2024 daemon.err client_mgmt: client_mac:A6-2F-98-62-F5-EC, client_ifname:ath1, client_action:associate
Sun Aug 25 13:17:01 2024 daemon.err client_mgmt: client(A6-2F-98-62-F5-EC) assocaite by if(ath1).
Sun Aug 25 13:17:02 2024 daemon.err udhcpd[9201]: clear ip c0a8446b
Sun Aug 25 13:17:02 2024 daemon.err udhcpd[9201]: Sending OFFER of 192.168.68.107
Sun Aug 25 13:17:02 2024 daemon.err udhcpd[9201]: Sending ACK to 192.168.68.107
Sun Aug 25 13:17:02 2024 daemon.err udhcpd[9201]: clear ip c0a8446b
Sun Aug 25 13:17:07 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:09 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:10 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:24 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:25 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:30 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:37 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:38 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:38 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:44 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:48 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:49 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:51 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:17:57 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:04 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:04 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:04 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:10 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:15 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:16 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:16 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:24 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:27 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:28 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:30 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:36 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:38 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:47 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:47 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:49 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:53 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:58 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:18:59 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:00 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:08 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:09 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:11 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:14 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:21 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:21 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:23 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:30 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:34 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:34 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:36 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:42 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:51 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:51 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:52 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:19:58 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:02 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:03 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:04 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:13 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:13 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:15 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:19 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:24 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:26 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:27 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:34 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:35 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:38 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:40 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:46 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:46 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:54 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:54 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:54 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:55 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:55 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:55 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:20:56 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:21:03 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:22:04 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:24:12 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:24:21 2024 daemon.err uhttpd[6669]: error reading input file
Sun Aug 25 13:24:43 2024 daemon.err uhttpd[6669]: iptables: No chain/target/match by that name.
Sun Aug 25 13:24:43 2024 daemon.err uhttpd[6669]: iptables v1.4.21: Couldn't load target `domain_login_rule':No such file or directory
Sun Aug 25 13:24:43 2024 daemon.err uhttpd[6669]: 
Sun Aug 25 13:24:43 2024 daemon.err uhttpd[6669]: Try `iptables -h' or 'iptables --help' for more information.
Sun Aug 25 13:24:43 2024 daemon.err uhttpd[6669]: iptables: No chain/target/match by that name.
Sun Aug 25 13:24:43 2024 daemon.err uhttpd[6669]: iptables: No chain/target/match by that name.
Sun Aug 25 13:24:43 2024 user.emerg syslog: tp215,22[24956]:
Sun Aug 25 13:24:45 2024 daemon.err uhttpd[6669]: ath22     no frequency information.
Sun Aug 25 13:24:45 2024 daemon.err uhttpd[6669]: 

 

In info section:

Sun Aug 25 13:27:48 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff4d:76c7 is link-local multicast address

Sun Aug 25 13:27:49 2024 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.7 is Local Network Control Block

Sun Aug 25 13:27:49 2024 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:3 is link-local multicast address

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:50 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address

Sun Aug 25 13:27:51 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address

Sun Aug 25 13:27:53 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address

Sun Aug 25 13:27:54 2024 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block

Sun Aug 25 13:27:55 2024 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.252 is Local Network Control Block

Sun Aug 25 13:27:55 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:55 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:55 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:55 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

Sun Aug 25 13:27:55 2024 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address

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1 Reply
Re:Sudden issues in P9/M5 mesh network (noticed after firmware upgrade)
2024-08-26 07:50:33 - last edited 2024-08-26 07:51:11

  @AM903 

Hi, 

Thanks for contacting TP-Link Community.

 

Do you mean the main Deco P9 will have the drop issue or only certain Deco unit will drop? What is the light color when it drops?

If it is set as wireless router mode, you can change DNS to 8.8.8.8 and 8.8.4.4 on Deco APP. 

How to change DNS server settings on my Deco

Please connect your phone to Deco WIFI when change the DNS settings.

 

Did you update the firmware for all 5 Deco units before the issue happens?

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