Region : India

Model : TD-W8968

Hardware Version : V2

Firmware Version : 2.0.0 Build 120427 Rel.09135

ISP : Airtel

I have been using this device and facing several issues with this.


Downstream Upstream
SNR Margin: 21.9 6.7 db
Line Attenuation: 12.0 11.4 db
Data Rate: 10240 1022 kbps
Max Rate: 23520 1306 kbps
CRC: 2 21101


I am not getting stable Internet connection. I checked the packet drop ratio and it varies between 15% to 27% . However I tried Beetal 220Bx modem and connection was stable.

Following is the systemlog :

8/14/2013 16:8:33> Last errorlog repeat 14 Times
8/14/2013 16:8:34> netMakeChannDial: err=-3000 rn_p=806896f0
8/14/2013 16:8:45> Last errorlog repeat 60 Times
8/14/2013 16:8:45> netMakeChannDial: err=-3000 rn_p=806896f0
8/14/2013 16:8:57> Last errorlog repeat 12 Times
8/14/2013 16:9:14> netMakeChannDial: err=-3000 rn_p=806896f0
8/14/2013 16:9:21> Last errorlog repeat 6 Times
8/14/2013 16:9:28> netMakeChannDial: err=-3000 rn_p=806896f0
8/14/2013 16:9:33> Last errorlog repeat 8 Times
8/14/2013 16:9:50> netMakeChannDial: err=-3000 rn_p=806896f0
8/14/2013 16:9:57> Last errorlog repeat 3 Times
8/14/2013 16:10:0> netMakeChannDial: err=-3000 rn_p=806896f0
8/14/2013 16:10:9> Last errorlog repeat 36 Times
8/14/2013 16:10:25> netMakeChannDial: err=-3000 rn_p=806896f0

I tried to contact TP-Link support number but nobody was there to answer my call. Kindly help me on this matter.

Yogen