MS Teams not accessing Deco M5s

MS Teams not accessing Deco M5s

MS Teams not accessing Deco M5s
MS Teams not accessing Deco M5s
2024-08-13 12:25:37 - last edited 2024-09-04 03:28:30
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.7.6

Hardware version is unknown 

 

3x M5s running in access point mode and unable to access MS teams via Wifi on multiple android devices 

Have updated and reset everything multiple times, cleared cache(s) etc 

in the last two weeks have ex[erienced probelem with devices unable to connect to Netflix 

(no issue with connections to MSteams on wired PC's or smart TV's) 

Config is standard apart from reserved IP addresses for sonos on main router 

 

Does anyone have any suggestions? 

 

Thanks in advance 

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1 Accepted Solution
Re:MS Teams not accessing Deco M5s-Solution
2024-08-14 11:56:42 - last edited 2024-09-04 03:28:30

  @Justin_C 

Hi, welcome to the community.

Here are some suggestions for your reference:

1. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.

2. Turn off "Mesh Technology" for the  android devices.

 

 

By the way, would there be any error message/notice when the Android devices failed to access Microsoft Teams and Netflix?

Would it help if only the main Deco is left connected to the ISP router?

Thank you very much and best regards.

 

 

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Re:MS Teams not accessing Deco M5s-Solution
2024-08-14 11:56:42 - last edited 2024-09-04 03:28:30

  @Justin_C 

Hi, welcome to the community.

Here are some suggestions for your reference:

1. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.

2. Turn off "Mesh Technology" for the  android devices.

 

 

By the way, would there be any error message/notice when the Android devices failed to access Microsoft Teams and Netflix?

Would it help if only the main Deco is left connected to the ISP router?

Thank you very much and best regards.

 

 

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#2
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